Forum Discussion

Danielle_G's avatar
Danielle_G
Experienced User
1 year ago

Trying to reject an einvoice from Bunnings - Sorry we can't send the eInvoice response right now, please try again later.

Bunnings have sent in e-invoices, but have sent duplicates. I am trying to reject one each of the duplicate invoices but am getting the error message   Sorry we can't send the eInvoice response rig...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Danielle_G , 

 

Generally, invoices that were already uploaded to your email go straight into your In Tray uploads. You can open your In Tray window directly and delete the duplicates from there. I recommend reading through these articles; Working with Uploaded Documents and Uploading Documents Via Email, as this will help you understand how invoices sent to you are handled. 

 

In the meantime, feel free to create a new thread if you need any other help.

 

Thanks,
Genreve

 

Danielle_G's avatar
Danielle_G
Experienced User
1 year ago

Genreve

 

I cannot delete these e-invoices. They were sent from Bunnings via Peppol.

 

They were not uploaded via email.

 

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