Sales Invoices display
why is it now when you click on invoices and change the status to open it shows all invoices instead of the invoices that are outstanding. i used to be able to click on open status and only show...
Forum Discussion
its suprising that no myob specialist has commented to resolve this issue on any of the posts.
I'm also having the same issue
Very annoying
Hopefully someone will fix this soon
I think mine is now fixed, open invoices show open only. Yay.
Don't get too excited, now you can't see all your Open invoices at once, and you can't filter for just the new "Overdue" status that was introduced without a filter.
More rushed fixes that are not thought out at all.
Mine is also fixed now :-)
Hi Dom1982
Thank you for your post. We understand your frustration with this, and we do apologize for the inconvenience. We appreciate your reaching out and have passed it on to our teams.
Upon checking Sales Invoices are displaying and opening perfectly fine now. If you still having the same issue until now, we recommend clearing the cache and cookies of your browser or trying to use different browser as well. This will help you show those Sales Invoices on your MYOB Account.
Please let me know how you go.
Cheers,
Shella_A
And now a new status of "overdue" has been added (instead of the old "red" open). BUT these now don't show when you choose to look at "open" invoices, NOR is there the ability to choose an "overdue" status. What was fixed last week, is now stuffed again! The overdue invoices need to show with the "open" ones as that is WHAT THEY ARE!
(this status did not exist yesterday)
Oops - looks like it was there yesterday for some! The client I was working on yesterday was all good, only noticed on today's client!
Shella_A wrote:Hi Dom1982
Thank you for your post. We understand your frustration with this, and we do apologize for the inconvenience. We appreciate your reaching out and have passed it on to our teams.
Upon checking Sales Invoices are displaying and opening perfectly fine now. If you still having the same issue until now, we recommend clearing the cache and cookies of your browser or trying to use different browser as well. This will help you show those Sales Invoices on your MYOB Account.
Please let me know how you go.
Cheers,
Shella_A
Why is there now yet another stuff up with invoices that are overdue now being filtered out yet there is no way to toggle the filter to bring them up. As such I now have to select all invoices abs scroll through literally hundreds of invoices to find an overdue invoices to chase up payment. Myob is an absolute disgusting joke the way they keep stuffing around small business owners yet still putting their price up higher and higher. Tell me how we are meant to pick up these overdue invoices now? Absolutely absurd. Stop trying to fix things that don't need to be fixed and then as such it becomes yet another stuff up
Hi HEATHZ
Thank you for your post. We understand your frustration with this, and we do apologize for the inconvenience. We appreciate your reaching out and have passed it on to our team. May we know if this problem still happening on your invoices?
Looking forward for your response.
Cheers,
Shella_A
