Forum Discussion

Soap's avatar
Soap
Experienced Cover User
6 months ago

SURCHARGE

when a payment has been made automatically and doesn't have the surcharge on the invoice, how can i delete the payment to add the surcharge onto the invoice and then do the customer payment so it al...
  • Princess_R's avatar
    6 months ago

    Hi Soap,

     

    I understand your need to delete a customer payment. I'm here to assist you!

     

    You can follow the steps outlined in our Help article, Deleting a Customer Payment, which has detailed instructions on how to proceed with this task. Once you've successfully deleted the payment, the invoice will revert to an open status.

     

    I hope this helps. If you need any further assistance or have any other questions, please don't hesitate to let me know. I'm more than happy to help!

     

    Cheers,

    Princess