Forum Discussion

Marchy79's avatar
Marchy79
Contributing User
1 year ago

Trace where a supplier credit was applied

I have a supplier credit which has a status of 'closed' but I have no recollection of applying it to a bill/purchase.   It has no activity history and I can't delete it because it says 'You can't d...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi Marchy79,

The error "You can't delete a purchase with payments applied" will appear if a purchase has a payment applied to it. You must first delete the payment. Please see this help page for detailed information: Deleting a bill, quote, or order.
 

If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via My Account MYOB.

Regards,
Earl

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