Forum Discussion

BlossomLimited's avatar
11 months ago

Unable to delete the bill

Hi there, 

 

I am unable to delete the bill which I accidently record twice, there is no payment has been record against the bill yet. But the message showing regarding inventory issue. Kindly advice 

  • Hi BlossomLimited

     

    Thanks for posting and welcome to the Community Forum. 

     

    I'm sorry to hear about your issue with deleting the invoice. May I ask for a screenshot of the error message for us to investigate the issue? 

     

    We look forward to your response.

     

    Thanks,
    Genreve

  • Hi BlossomLimited

     

    We haven't received any responses regarding your concern about deleting your invoice.

     

    Let us know if you require any further assistance.

     

    Thanks,
    Genreve

     

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator

        Hi BlossomLimited

         

        Thanks for the response. We appreciate your efforts in attaching this screenshot. 

         

        This error message generally happens when you create an inventory adjustment that results in the item's stocks being less than zero. I suggest checking all your inventory adjustment transactions and making sure there aren't any that result in a negative value of the inventory stocks. 

         

        Let us know if you require further assistance with this or if the issue persists. 

         

        Thanks,
        Genreve