Hi Doreen,
The other user who is also an Administrator cannot print or download the invoices & gets the same erroe message. The Business Owner also gets the same message, however after displaying the message a print version eventually pops up onto the screen.
Trying to use MOCA doesnt help either.
MYOB - very frustrating!
Hi ww62,
I’d be feeling the same way if I were in your shoes. It’s such a letdown to hear we didn’t meet the standard we always strive for with our customers. We’ve seen a few instances of this kind of issue before, and it sounds like our team needs to step in and sort it out. We’d love to help fix this for you, so if you’re still seeing the error, please reach out to our team. That way, we can check if it’s the same issue we’ve seen or if it’s just something related to user access.
Cheers,
Princess
