I lost over $160 due to MYOB unauthorizing change my invoice to online payment with the option fees paid by me.
I sent them complaint and all data they requested. No reply for the whole month although I reminded twice. I won't leave it like this, what a disgusting service and disregard for customers. I won't stay with them. It is hard for me changing the accounting system but I will. I will also complain to Consumer commission and VCAT.
Hi Lev0312,
I have contacted our dedicated team about your unresolved case. You should receive an email or call within 2 days.
Regards,
Genreve
Something wrong is here. It shows my complaint made 1 year ago whereas it was over 3 years ago, they said they will contact me in 2 days, nobody did fort these 3 years. The solution of this and other problems is simple: change the accounting soft. There are many options on the market.
