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IdaS1's avatar
IdaS1
Trusted User
22 hours ago

Item Information Page Missing clickable arrows

Good afternoon

 

I used to be able to see the blue clickable arrows in the items information page which takes me directly to the items register, see snippet below, first snippet is from my desktop and the second snippet is from my colleagues. Have I accidentally switched a setting off? How can I get this setting back?

 

 

 

Desktop

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 hours ago

    Hi IdaS1 ,

    Thanks for your detailed post with screenshots.

    One reason this issue might occur is due to a change in user access. For me to investigate this for you, could you please provide the last four digits of your Serial Number and Company File ID? Thank you!

    Looking forward to your response.

    Regards,
    Earl

    • IdaS1's avatar
      IdaS1
      Trusted User
      4 hours ago

      Hi Earl

       

      Serial number last 4 digits 0197 & company file ID is 1. 

       

      Thanks

      Ida