Forum Discussion
1 Reply
- Isaiah_C2 months agoMYOB Moderator
Hi kat123,
I can see how inconvenient it would be when the Assist camera is just showing a black screen, especially after you've already logged out, reinstalled the app, and tried again. A couple more things worth trying:
- Give your phone a full restart (this can sometimes clear things up)
- If possible, try logging into Assist on another device
If it works on the other device, that usually means there's something in the settings on the original phone (like camera permissions or system restrictions) causing the issue.
Regards,
Sai
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