Forum Discussion

Ellplum's avatar
Ellplum
Member
22 days ago

Online Payments - Clients can't view online invoice and make payments by Credit Card

Clients are not able to select on invoice & "Click Here to View" to view online payments and pay by credit card.  I am unable to receive any payments unless a direct deposit to my bank account.   ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
15 days ago

Hi Ellplum,

 

Sorry for the long wait. We’re getting a pretty big wave of requests at the moment, so hold times and response times have been a bit extra lately. No worries though, I’ve reached out to the team handling your support request, and the relevant crew is already looking into this so it keeps moving in the right direction. Keep an eye on your email too, as that’s where the team will contact you.

 

Cheers,

Doreen

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