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Treasurer2429's avatar
Treasurer2429
Member
21 days ago
Solved

Unmatched Payroll Transactions

Hello I am new to MYOB (have taken over from previous treasurer) and I need help please.   In our Payroll system it has been set-up as CASH and the bank acct linked is our No.1 acct. Pays have ge...
  • Merry2's avatar
    Merry2
    21 days ago

    Hi - have you fixed your problem?  It's a bit confusing.  Do you actually have 2 separate bank accounts?  When you say 'manually matched via MYOB category do you mean they have been manually matched to the wages expense account - this would cause a duplication.  When you pay manually via internet banking does it generate one payment in your bank or individual payments to employees?  If you go into banking/prepare electronic payments are there a whole series of payments in there?

Treasurer2429's avatar
Treasurer2429
Member
20 days ago

Hi Merry2

 

Thank you for your reply. Sorry that my explanation was a bit confusing. Yes, we have 2 separate bank accounts. 

I have finally received a reply from MYOB support and they have advised for me to uncategorise the wages paid from the 2nd account..their reply is below

If the wages were paid from a different bank account, they need to be recorded against that account in MYOB, rather than categorized manually through the bank feed. 

If the instructions from MYOB does not work I will give your suggestion a go.

Thanks again

 

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