I have attempted to allocate a bank feed transaction many times but continue to receive the message, "an unbalanced transaction may not be recorded. I have triple-checked the transaction and it is definitely balanced. This transaction was previously recorded but I unallocated it to make a change to it which involved a cash payment for an invoice. Love to receive help on this as my transaction remains unallocated and I am frustrated.
Thanks
Hi Everyone,
Thanks for your posts. This is something that has been raised with our product teams and they are currently investigating, in the meantime they have advised of one of the two work arounds below:
Additionally, I have indicated to our team that you've been impacted by this situation.
I am facing same problem
Same. Never had this issue before today. Have encountered it twice today with split payments. No problem saving without split. But any split payment has this error
Hi all, I've seen a post on the forum which suggests (where applicable) manually recalculating the GST, via the arrow next to the GST total, then record the transaction.
In v19 days we tried not to use that option as it affected GST returns. Hopefully not now.
