Forum Discussion

nadiacon's avatar
nadiacon
3 years ago

AR 2021.8 stuck in backup process

Good day,   I tried to do a backup yesterday, but the system showed an error and said it couldn't connect to the server. After I closed that window, other one popped up and said backup was succes...
Backup
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi nadiacon,

     

    Thank you for letting us know, I have just reset your file to 'Active' so you should now be able to access as normal.

     

    Let me know if you require further assistance. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi nadiacon,

 

Thank you for letting us know, I have just reset your file to 'Active' so you should now be able to access as normal.

 

Let me know if you require further assistance. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • nadiacon's avatar
    nadiacon
    3 years ago

    Thank you very much Sam, all good now!

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