Forum Discussion

VK1's avatar
VK1
2 years ago

Charged double for 1 account/subscription

We have 1 account with Account Right Plus.  This account has been subdivided into 2,  meaning 2 ppl can work in the office on the same account,  one person takes care of sales,  the other takes care ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi VK1,

 

Thank you for reaching out to us and welcome to the Community Forum! I'm sorry to hear that you've had that experience and we are here to assist you. To further check, please send me a Private Message containing the following:

 

  • Serial number
  • Business name
  • Your full name

 

Please let me know if you need further help.

 

Kind regards, Sai

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi VK1 

     

    We would like to check back with you if this issue has been fixed. Please do let us know if you need help, we are more than happy to assist.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.