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JoPb's avatar
JoPb
Experienced Cover User
5 years ago

Corrupt PDF complaints

Good afternoon,   In the past week I have been receiving emails from our Clients that they cannot open PDF Invoice stating that is corrupt.   Is anyone else experiencing this and if so how do I g...
  • Tracey_H's avatar
    5 years ago

    Hi JoPb 

     

    Thanks for your post. As the pdf you received by email wasn’t corrupt that would indicate the issue is likely on the receiver’s end. It could simply be that the PDF viewer they are using isn’t able to read the PDF attachment and may be able to be opened using another PDF reader.

     

    Please let me know if you need further help.

     

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