Customer surcharging - online payments
In regard to the changes to surcharging on the 1st of October, because Myob have said that customers will not pay anymore surcharges and they will take the online payment fee straight from the custom...
Forum Discussion
Why is MYOB allowed to charge card fees if businesses are not? MYOB is a business isn't it?
Hi Coastcomms,
That’s a fair question. The change stops businesses adding a separate card surcharge to what customers pay. There is still a cost to process each payment, so MYOB’s Online Payments processing fee still applies. It’s deducted from the business’s payment rather than added to the customer’s invoice.
The full details are here: https://pages.myob.com/au/rba-surcharge-changes
Regards,
Genreve
