Forum Discussion

Experienced Cover User

3 years ago

Solved

Duplicate invoice and purchase numbers

Since latest update in Account Right Plus my system is allowing duplicate numbers. I have checked the preferences and it still says don't allow but it lets them get posted anyway without any warning...

ChrisMYOB
3 years ago
Hello Karoman55

Have you tried to toggle the setting off and then back on again?

I suggest turning the setting off, clearing the AccountRight Cache, and then turning it back on.

I have provided the steps on how to clear the cache here for you.

Please close AccountRight and do the following:

Hold down the <Windows Key> and press the letter <R>

In the box that appears, type in: %localappdata%

Press <Enter>

Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder

Please let me know how you go.

ChrisMYOB

Former Staff

3 years ago

Hello Karoman55

Have you tried to toggle the setting off and then back on again?

I suggest turning the setting off, clearing the AccountRight Cache, and then turning it back on.

I have provided the steps on how to clear the cache here for you.

Please close AccountRight and do the following:

Hold down the <Windows Key> and press the letter <R>
In the box that appears, type in: %localappdata%
Press <Enter>

Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder

Please let me know how you go.

Karoman55
Experienced Cover User
3 years ago
Thank you - not sure which of these worked but it appears to be fixed now
aboutexpress21
Member
3 years ago
sorry to sound stupid - what is Cache?
aboutexpress21
Member
3 years ago
i answered my own question. sorry about that