AinsleyCMP
5 years agoExperienced User
Electronic Payment Reversal
Hi Tracey_H I prepared a bulk electronic payment, but then there was a computer issue which required me to reverse the payments and start again (the new bulk payment sucessfully processed). ...
- 5 years ago
Hi AinsleyCMP
Thanks for your post. You should be able to tick those reversals and click on bank file, you'll get a warning message that it's a negative amount and won't be included in the ABA file. click ok.
That will transfer the amount from the electronic clearing account to the bank account. In the Reconcile Accounts window you should have
- the original bulk payment
- the reversal
- the new bulk payment
match 1 and 2 together, they will just clear each other out
match 3 to the actual withdrawal from the bank account
Please do let me know how you go with this.
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