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AinsleyCMP's avatar
AinsleyCMP
Experienced User
5 years ago

Electronic Payment Reversal

Hi Tracey_H    I prepared a bulk electronic payment, but then there was a computer issue which required me to reverse the payments and start again (the new bulk payment sucessfully processed).    ...
  • Tracey_H's avatar
    5 years ago

    Hi AinsleyCMP 

     

    Thanks for your post. You should be able to tick those reversals and click on bank file, you'll get a warning message that it's a negative amount and won't be included in the ABA file. click ok.

     

    That will transfer the amount from the electronic clearing account to the bank account. In the Reconcile Accounts window you should have

    1. the original bulk payment
    2. the reversal
    3. the new bulk payment

    match 1 and 2 together, they will just clear each other out

    match 3 to the actual withdrawal from the bank account

     

    Please do let me know how you go with this.

     

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