Hey everyone! We've made some changes to to resolve this bug. If you receive a prompt to update, make sure you do so to be able to send to multiple suppliers again. More information can be found on this Ideas Exchange post!
So it's not just an issue with our company file then.. Glad it's not just me, but sorry it's happening to you also.
Hi All,
We are aware of the issue that some of our customers were experiencing when sending invoices. This issue has now been resolved, and you may try sending invoices again. If the issue persists, you can contact our support team for further assistance. The best ways to contact them are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com.
Regards,
Earl
Hi Earl, just want to clarify that it's sending remittances not invoices that we are having issues with, or is that based on the same thing?
It doesn't seem to have fixed remittances - on my system anyway
Hi Earl
It is sending remittance advices (not invoices) that has the problem. And it is not fixed yet.
Hi Earl the problem has not been fixed I am having the same problem this morning after doing the update!!!!!!!!
I am still waiting for this fix as well - very frustrating!!
Problem still exists for me too!
I still cant send remittances either
issue isn't fixed still occurring. Come on Myob be better
Hi, we are still having this issue as at 15/11/24 11:12am Sydney time. Not resolved for us.
I have tried again just now and it is still not fixed!!!!!!!!! Are you going to fix this issue or just ignore it????????????????????????????????????????
This problem has not been solved. I have 50 remittances to send out, surely I don't have to select every one of them individually?? Surely if it was mucked up so quickly, MYOB can sort it quickly, it has been over a week now. I cannot tell you how much time is wasted with the ongoing issues with MYOB, through no fault of your customers!!
