Forum Discussion

Mel_Achterberg's avatar
Mel_Achterberg
Experienced User
1 year ago
Solved

Email Remittances All Suppliers

I just updated my MYOB and file and now when I try to email remittances by just seletecting unprinted and the date with all suppliers, I am getting an error telling me to choose a card, even though I have selected All Suppliers.

  • Hey everyone! We've made some changes to to resolve this bug. If you receive a prompt to update, make sure you do so to be able to send to multiple suppliers again. More information can be found on this Ideas Exchange post!

     

43 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi All,

    We are aware of the issue that some of our customers were experiencing when sending invoices. This issue has now been resolved, and you may try sending invoices again. If the issue persists, you can contact our support team for further assistance. The best ways to contact them are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com.

    Regards,
    Earl

  • shermann's avatar
    shermann
    Experienced User
    1 year ago

    this is also happening to me as well.

  • merkelj's avatar
    merkelj
    Experienced Cover User
    1 year ago

    I had the exact same issue this morning

  • Mel_Achterberg's avatar
    Mel_Achterberg
    Experienced User
    1 year ago

    So it's not just an issue with our company file then.. Glad it's not just me, but sorry it's happening to you also.

  • DeborahBurns's avatar
    DeborahBurns
    Experienced Cover User
    1 year ago

    Am having the same problem with trying to send bulk emails to multiple suppliers, new version is not appearing to be excepting the "All suppliers" and keeps insisting on having a "Selected" Supplier