Hi ryadre,
Thanks for sharing the screenshot.
This can happen if the logo or image on the invoice is too large. When that happens, the invoice details may not load properly, and you might just see the red line.
A good first step is to remove the logo from the invoice template, save the change, then upload a smaller version and send the invoice again.
If the red line is still there after that, please reach out to our support team for a closer look. You can do that by creating a ticket in My Account or chatting with MOCA, our virtual assistant.
Regards,
Genreve
