Thanks, but I mean nothing has changed with my template or logos and its been fine until now?
Hi ryadre,
Thanks for clarifying, and I can understand why that would be concerning if nothing has changed on your side. Even if your template and logo have been working before, this issue can still happen because of how the PDF is generated in the background. That’s why the workaround provided above is still worth trying, even when no recent changes have been made to the template.
What usually helps is re-saving or uploading a lower-resolution copy of the logo, then sending the invoice again to test.
Regards,
Earl
