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GoosesAccounts's avatar
GoosesAccounts
Experienced User
4 years ago
Solved

Error 4077

Updating Item prices, getting the 4077 error, please assist last four digits is 9301
  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi RWA 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find it valuable information.

     

    Currently our timesheets are only applicable to our hourly employees. You may have a look at this help article that has all the information to assist you with this. 

     

    If you need further help, do not hesitate to start a new post and we will be happy to assist.

     

    Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

     

     

    Cheers,

    Shella

PeterC1965's avatar
PeterC1965
4 years ago

Same issue with 4077 - Error -4077: You have sales for this item. when I am only trying to update sell prices. surely this issue would have been sorted by now, please run the script 

 

my subscription is online,  4 numbers of serial# 0101

 

 

Thank you

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi PeterC1965 

 

All run for you. Do ensure that you close down and reopen that file before attempting that import process again.

  • PeterC1965's avatar
    PeterC1965
    4 years ago

    Thank you Steven,

    That worked, will the script or fix continue to work when I add more / new products? MYOB will be talking direct with my online shop and there is over 690 products now so I am hoping the answer is yes? 

    • Steven_M's avatar
      Steven_M
      Former Staff
      4 years ago

      Hi PeterC1965 

       

      Generally speaking, the script will work for all items with the current file. However, new (and potentially older ones) may be impacted in the future. Although, should that be the case, do let us know and we can arrange for the necessary script to be run for you again.

      • Santolin's avatar
        Santolin
        Experienced Partner
        4 years ago

        Hi Stephen

         

        We trying to import inventory changes to inactivate inventory items but we're getting a 4077 error  stating we have sales for the inventory items.

         

        By the looks of things we need a script run on the file. Is that correct?

  • jenniek's avatar
    jenniek
    Ultimate Partner
    2 years ago

    Hi MMM-NZ Mark,

    First of all you need to create a loan account for the loan balance in your chart of accounts.

    Then do a spend money transaction adding 4 lines.

    1st line - purchase of new vehicle inc GST

    2nd line - less trade in value in a negative amount

    3rd line - add the cost of PPSR and any application fee

    4th Line - balance goes off to loan account created.

    Amount comes back to NIL transaction total - unless you paid a deposit

     

    With the second issue - you need to again to do a NIL value spend money transaction - coding to total payments made with no GST, and then a second line with the same value in negative with the same amount inc GST. This will pay back the GST you have claimed incorrectly.

     

    Using a spend money transactions makes sure that this transaction is included on the payment basis for GST - which I'm assuming you are on.

     

    Hope this helps.

    • Celia_B's avatar
      Celia_B
      MYOB Staff
      2 years ago

      Hi MMM-NZ,

       

      We appreciate jenniek , one of our most important MYOB partners, taking the time to respond to your post on the Community Forum and assisting you with your issue. If our customers read this post and encounter the same problem, it might be a great assistance to them. 

       

      If you have questions or concerns, please do not hesitate to create a new post. We are happy to assist. 

       

      Kind Regards, 

      Cel

       

    • MMM-NZ's avatar
      MMM-NZ
      2 years ago

      That's great.  Thank you so much. :-)

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Updating Item prices, getting the 4077 error, please assist last four digits is 9301

","kudosSumWeight":0,"postTime":"2021-07-18T18:01:08.312+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:714453_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1190},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:714453":{"__typename":"Conversation","id":"conversation:714453","solved":true,"topic":{"__ref":"ForumTopicMessage:message:714453"},"lastPostingActivityTime":"2021-10-26T06:53:51.731+11:00","lastPostTime":"2021-10-26T06:53:51.731+11:00","unreadReplyCount":12,"isSubscribed":false},"ModerationData:moderation_data:714453":{"__typename":"ModerationData","id":"moderation_data:714453","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:714453_1":{"__typename":"Revision","id":"revision:714453_1","lastEditTime":"2021-07-18T18:01:08.312+10:00"},"ForumReplyMessage:message:715390":{"__typename":"ForumReplyMessage","id":"message:715390","conversation":{"__ref":"Conversation:conversation:714453"},"author":{"__ref":"User:user:49125"},"revisionNum":1,"uid":715390,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"subject":"Re: Error 4077","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:715390"},"parent":{"__ref":"ForumReplyMessage:message:715382"},"body":"

Hi PeterC1965 

\n

 

\n

All run for you. Do ensure that you close down and reopen that file before attempting that import process again.

","body@stringLength":"356","rawBody":"

Hi  

\n

 

\n

All run for you. Do ensure that you close down and reopen that file before attempting that import process again.

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,PHN2ZyBjbGFzcz0ibXlvYi1pY29uIiB2aWV3Qm94PSIwIDAgMjQgMjQiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+IDxwYXRoIGQ9Ik0xMiAwYzYuNjE3IDAgMTIgNS4zODMgMTIgMTIgMCA2LjYxNi01LjM4MyAxMi0xMiAxMlMwIDE4LjYxNiAwIDEyQzAgNS4zODQgNS4zODMgMCAxMiAwem03IDE2LjE2NlY3LjgzYzAtMS41Ni0xLjI3LTIuODMtMi44MzMtMi44M0g3LjgzM0M2LjI3MSA1IDUgNi4yNyA1IDcuODN2OC4zMzVDNSAxNy43MjkgNi4yNzEgMTkgNy44MzMgMTloOC4zMzRDMTcuNzMgMTkgMTkgMTcuNzMgMTkgMTYuMTY2ek04LjU0NSA5LjUyTDggOS41MjRWNmgxdjIuODgxYy0uMTcyLjE5Ny0uMzIzLjQxLS40NTUuNjM5ek0xNSAxMS41YzAgMS42NTYtMS4zNDQgMy0zIDMtMS42NTcgMC0zLTEuMzQ0LTMtMyAwLTEuNjU3IDEuMzQzLTMgMy0zIDEuNjU2IDAgMyAxLjM0MyAzIDN6bS01LTMuNDQ0VjZoNi4xNjdDMTcuMTc4IDYgMTggNi44MjIgMTggNy44MzF2MS42N2wtMi41NTMuMDA1QzE0Ljc1NCA4LjMxMyAxMy40NzcgNy41IDEyIDcuNWMtLjczMSAwLTEuNDA5LjIxMi0yIC41NTZ6TTE2IDhoMVY3aC0xdjF6TTcgOS41MjRsLTEgLjAwM1Y3LjgzMmMwLS43MS40MDktMS4zMTggMS0xLjYyMnYzLjMxNHoiIGZpbGw9IiM2ODc0ODAiIGZpbGwtcnVsZT0iZXZlbm9kZCIvPiA8L3N2Zz4=\")\n 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Hi GoosesAccounts 

\n

 

\n

Thank you for confirming that information

\n

 

\n

I've run the necessary script to be run over the file for you. Do ensure that you close down and reopen the file prior to redoing that import process.

Let us know how you get on and if you require further assistance.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","postTime":"2021-07-19T09:53:13.447+10:00","lastPublishTime":"2021-07-19T09:53:13.447+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1163},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:714453/message:714532","customFields":[]},"Rank:rank:194":{"__typename":"Rank","id":"rank:194","position":0,"name":"Former Staff","color":"333333","icon":null,"rankStyle":"TEXT"},"ModerationData:moderation_data:715390":{"__typename":"ModerationData","id":"moderation_data:715390","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:715382":{"__typename":"ModerationData","id":"moderation_data:715382","status":"UNMODERATED","rejectReason":null},"User:user:253371":{"__typename":"User","id":"user:253371","login":"PeterC1965","uid":253371,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":null,"email":"","messagesCount":2,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-07-22T12:38:41.177+10:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:253371"},"ForumReplyMessage:message:715382":{"__typename":"ForumReplyMessage","id":"message:715382","revisionNum":1,"uid":715382,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:714453"},"subject":"Re: Error 4077","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:715382"},"body":"

Same issue with 4077 - Error -4077: You have sales for this item. when I am only trying to update sell prices. surely this issue would have been sorted by now, please run the script 

 

my subscription is online,  4 numbers of serial# 0101

 

 

Thank you

","body@stringLength":"319","rawBody":"

Same issue with 4077 - Error -4077: You have sales for this item. when I am only trying to update sell prices. surely this issue would have been sorted by now, please run the script 

 

my subscription is online,  4 numbers of serial# 0101

 

 

Thank you

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Thank you Steven,

That worked, will the script or fix continue to work when I add more / new products? MYOB will be talking direct with my online shop and there is over 690 products now so I am hoping the answer is yes? 

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Hi PeterC1965 

\n

 

\n

Generally speaking, the script will work for all items with the current file. However, new (and potentially older ones) may be impacted in the future. Although, should that be the case, do let us know and we can arrange for the necessary script to be run for you again.

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Hi Stephen

 

We trying to import inventory changes to inactivate inventory items but we're getting a 4077 error  stating we have sales for the inventory items.

 

By the looks of things we need a script run on the file. Is that correct?

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