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Vanessa_123's avatar
Vanessa_123
Experienced Cover User
2 years ago

Error message when try to save invoice

When we try to save an invoice, the following error appears:   Something's gone wrong and accountright needs to close.   The error details say Code: System.DivideByZeroException   We have tried...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Vanessa_123, 

 

Thanks for the response and the screenshot you've attached. 

 

Unfortunately, the screenshot does not show the contents of the invoice as it is covered by the error message. May I ask for a copy that shows the invoice you are trying to create? 

 

We look forward to your response. 


Thanks,
Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Vanessa_123, 

 

We haven't received any updates regarding your case since Tuesday. Feel free to send us a screenshot of the invoice and we'll provide further assistance. 

 

Thanks,
Genreve

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