Forum Discussion
I managed to figure out myself what the issue was. Following your instructions above was only half the process.
When entering a new invoice after deactivating online payments in the sales settings, you have to actually click on the online payment options within the invoice screen & deselect 'card and digital wallets' from the list, this will then save the preference for future invoices. I also needed to change this option in all of the 'recurring sales' that we have set up (which were many). Once I had done this, the online payment option disappeared from all new invoices following.
Maybe you can update the instructions to add this step? Or add a fix that syncs the online version preferences with the desktop version so that we don't have to do things twice?
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products