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Anne10's avatar
Anne10
Contributing User
27 days ago

How to stop QR code for online payment from printing

Hi,   How can I stop the QR code for online payments from printing for my customised sales invoices? The QR code is printing on the back of the invoice which does not suit our invoice paper. I do...
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AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
27 days ago

Hi all.

I'd like to address the confusion surrounding the latest update to AccountRight and the change in how invoices are printed.

 

Previously, there was a feature gap where exported invoice PDFs from AccountRight didn't include the "How to Pay" section, while emailed invoice attachments and MYOBB invoices did. With this update, we've standardised the PDF format so customers' clients receive a consistent, professional-looking invoice no matter how it's generated or shared.

 

I completely understand why some customers may find the additional page frustrating, particularly if they're printing invoices and see it as wasted paper. There are a couple of workarounds available:

  • If you don't need the payment information page, you can choose to print only the first page by specifying the page range in the print settings.
  • Print double-sided to reduce paper usage.

 

Hopefully that provides some context for the change. 

DM83's avatar
DM83
Experienced User
27 days ago

So a decision has been made without consulting the users or giving an option to users. Wow double sided printing thats a good idea. MYOB covering for the extra time it takes to print and ink we use. I just don't understand why we can't add a section to our invoice forms that suit us.

 

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