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Hi all.
I'd like to address the confusion surrounding the latest update to AccountRight and the change in how invoices are printed.
Previously, there was a feature gap where exported invoice PDFs from AccountRight didn't include the "How to Pay" section, while emailed invoice attachments and MYOBB invoices did. With this update, we've standardised the PDF format so customers' clients receive a consistent, professional-looking invoice no matter how it's generated or shared.
I completely understand why some customers may find the additional page frustrating, particularly if they're printing invoices and see it as wasted paper. There are a couple of workarounds available:
- If you don't need the payment information page, you can choose to print only the first page by specifying the page range in the print settings.
- Print double-sided to reduce paper usage.
Hopefully that provides some context for the change.
AmandaMYOB​ This has nothing to do with "professional looking invoices" and everything to do with siphoning. The QR code directs my customers to your payment portal and MYOB takes a cut of these payments. As there is no way to turn this feature off, this is dishonesty at best, and if I were to present this to the financial ombudsman, it may also be deemed "financial deception" and you would be opening yourselves up to a lawsuit. If this is not updated to include an OFF feature immediately (and not "per invoice workarounds") I will be investigating the legality associated with this feature. As MYOB is also now the most expensive option for my business, unless this feature is either binned or made fully optional, I will be transitioning to other accounting software as a priority.
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