Forum Discussion
AmandaMYOB - Could we at least have something added to the individual customer card in either the 'Selling Details' or the 'Payment Details' fields where we can select what payment method that is used for the customer card, i.e MYOB Payment Link, Other Method. This would at least enable a business to make their own decision on which customer's get access to / need to have a payment link and which don't.
Even if a business sometimes uses the payment link there will most likely be other payment methods that are also used and a more advantageous to the business for that customer segment. Here is a just a few that MYOB may not have considered (I am sure there is more):
- Cash sales at POS
- EFT at POS
- Purchase Orders with direct transfer into bank
- Regular customers who pay into the bank
- Sales from a website where payment is taken from a payment gateway
The payment link is suppose to be an added feature from MYOB not a forced change to business operations. It cannot replace every business's entire way of taking payments. It is unprofessional, confusing to our customers and wasteful to add payment information for the above customers. The work-arounds are a manual, additional step. Any productivity tool would recommend deleting such a process.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products