Hi MYOB, it sounds like the easiest solution would be to allow this "feature" to be customisable via the "Customise Forms" option (ie. insert data fields). Which realistically is where it should have been in the first place, not hardcoded into every invoice/document that is printed, hence you can understand the discontent amongst your customers.
In this way, each business can insert elements of the 'How to Pay' within their own invoice designs/templates (if they choose). And also without the need to disable the online payments feature of the software.
This would be a win-win situation for all parties as businesses can utilise this 'How to Pay' feature as they see fit, and MYOB still has an increased click-through to their online payment systems.
Just chiming in to say I agree completely with this
