Despite this latest stuff up, and I know you will all attack me, BUT I will actually stick up for MYOB AccountRight as a solid accounting solution for small to medium businesses. Ive looked around and after 20 years, I still like the fact that you can edit orders, you can delete things without having to do complicated reversals, you can drill down and easily find where transactions have gone, it uses simply accounting practices of ledgers that make sense as one in, one out, and it handles inventory and inventory builds pretty well. Unless you are prepared to jump to the next level of outlay, I found it a lot more user friendly than say Xero which seem to have a lot of complicated transaction flows last time I used it. My team (other than me as a chartered accountant, none of them are book keepers or accountants) have easily been self taught and can navigate around it confidentally, and we have complicated inventory management. And I will say in this instance, I think they have been very quick to listen and reply to alll our negative feedback on ABSOLUTELY HATING this change and they have made the change back to what we all wanted. So you can hate me for saving it, but Im not sure there is better out there. So i'll keep posting my feedback, phoning them when things aren't working well and help them continually improve a pretty decent product.
Hopefully we won't all attack you and you have many valid points, however, my clients do not understand the transaction flows and are not altogether concerned about me the bookkeeper having to deal with complicated, they are concerned about what their clients see and what they should not see or experience. MYOB AccountRight is a good product, their company needs to remember who their clients are, first and foremost the subscription payers. I have worked with MYOB since 2000 and run my own business since 2004 and these last two years have seen some updates that have not demonstrated MYOB's commitment to their clients. My clients are running out of patience.
