Hi all.
We released an update last night which means invoices printed from AccountRight desktop will no longer include the 'How to Pay' page. If you’re using payment schedules, they won’t appear on invoices printed through this flow, but they will still appear as expected everywhere else (ie. if you preview invoices, print through the browser, export as a PDF, etc.).
For your context:
AmandaMYOB - its great you've taken it off the printed invoice BUT it is still on the PDF that is generated. This update has solved the issue with multiple pages being printed, but not the core issue that we cannot select when this information goes onto an invoice.
Please can you get this part fixed as well. This is honestly causing us so much additional work to fix this when we don't want that information on an invoice. All staff here are sick of saving PDF's, deleting the offending page and then attaching back the updated PDF to an email. I was so hoping you were going to actually listen to your customer's but no, FAIL.
For a variety of reasons, we do not want MYOB payments on all our invoices. This was meant to be supplementary to our other payment methods when the type of sale required it.
We also have customers who do not accept PDF's with links embedded.
I have been using MYOB for over 25 years and I have never been so disappointed with this software as I am now. Mind Your Own Business - this is what you are meant to stand for. So dictating to businesses how communications happen with customers is a contradiction to your brand.
