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Anne10's avatar
Anne10
Contributing User
28 days ago

How to stop QR code for online payment from printing

Hi,   How can I stop the QR code for online payments from printing for my customised sales invoices? The QR code is printing on the back of the invoice which does not suit our invoice paper. I do...
Desktop
DJAF's avatar
DJAF
Experienced Cover User
13 days ago

Have you resolved this to turn the QR code off. We are flying through paper - such a waste?!?!

Not something we needed or wanted. Nobody is using this QR Code so you (MYOB) are not making money from it. Please fix it. 

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
13 days ago

We released an update earlier this week which means invoices printed from AccountRight desktop will no longer include the 'How to Pay' page.  If you’re using payment schedules, they won’t appear on invoices printed through this flow, but they will still appear as expected everywhere else (ie. if you preview invoices, print through the browser, export as a PDF, etc.).

 

For your context: 

  • In August, we’ll reintroduce this section, which includes both payment schedules and “How to Pay”, as a configurable print setting under the Preferences tab in AccountRight, so you can turn it on or off as needed.
  • From September, we plan to further enhance the experience so you can print payment schedules without the “How to Pay” information.
  • FionaMiriam's avatar
    FionaMiriam
    Experienced Cover User
    13 days ago

    AmandaMYOB​ - will this also apply to the PDF generated invoice?  

    • AmandaMYOB's avatar
      AmandaMYOB
      MYOB Moderator
      10 days ago

      Hey FionaMiriam​ 

      This change only applies to invoices that are printed from the AccountRight desktop. 

      • FionaMiriam's avatar
        FionaMiriam
        Experienced Cover User
        10 days ago

        AmandaMYOB​ - so what is your solution then? - I am assuming that even if I turn MYOB payments off, that the QR code and view invoice link are still going to be on my PDF invoices?  Can you please respond to this and let me know if this is the case. 

         

        We are currently downloading the PDF invoice, deleting the page and re-attaching it to an email. I do not want to continue this as it has double the workload of invoicing. Please advise on a solution that you have so that we do not have to continue to do this going forward.

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