Forum Discussion

TPC1's avatar
TPC1
4 years ago

Import error 4077

Hi, we're having trouble uploading item data to populate pricing changes. The import log refers to error 4077 'you have sales for this item'. Can you please assist?   Files are stored locally Last...
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi TPC1 


    As the company files are stored locally, I've sent you a private message on this Forum which outlines a tool that can be run over the company file to aid in that message.

    Do let us know how you get on with that.

NerakNaneek's avatar
NerakNaneek

Hi Steven I have the same error message are you able to assist me with that?

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi NerakNaneek 

 

So we can offer assistance with that enquiry can you confirm the following information:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight
  • NerakNaneek's avatar
    NerakNaneek
    4 years ago

    Hi Steven

    File is Local

    4302 last 4 digits

    Company ID 5

    Thanks

    • Steven_M's avatar
      Steven_M
      Former Staff
      4 years ago

      Hi NerakNaneek 

       

      As the company file is a local file, the scripts would have to be run at your end. As such, I have sent you a private message on this Forum to arrange for a tool to be provided you can run those scripts.

       

      Do let us know how you get on.

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