Invoices printing out 2 pages

Yep need a setting to turn off.  It's even printing it on paid invoices and delivery dockets.

Need this turned of ASAP.

I bet there was some swear words flying when they finally picked up and told you that you can't turn this dumb feature off Angela...

Don't hold your breath bigmac

They are doing their best to push us to Xero

Has MYOB come up with a solution to this please.  We are sick and tired of wasting so much paper.  How about we all get together and charge MYOB!  Or better yet, move to Xero!

48 minutes on the phone this morning only to be told:

"At this stage, there is no available workaround yet. Our team is actively investigating the issue and looking closely into this case."

We appreciate that it's being investigated, but in the meantime businesses still need to operate.

Our current workaround is to create invoices in the Desktop App (which is where we predominantly work), then switch to the Web Browser to print them using a newly created custom template. Unfortunately, browser templates can't be used in the Desktop App, and the Desktop App templates... well, that's a whole other issue for another day.

It feels like we're constantly jumping between two systems that don't communicate with each other, just to complete what used to be a straightforward invoicing process.

Hi all.

Thank you all for taking the time to share your feedback. We hear you, and are working on finding a better solution in line with the feedback provided. I'll make sure to update you when I have more information, however I cannot provide a definitive time frame at this point. Thanks for using the forum to share your thoughts and feedback and your patience whilst we work towards a better solution.

AmandaMYOB​ mid july is not good enough. The amount we pay for MYOB monthly for this kind of service is simply not good enough. We all need this update prior to mid july. 

Hello AmandaMYOB, 

                                     we can't print / email sales orders, invoices, or packing slips from AR desktop version. We have to use the web browser to save as a PDF both the sales order & invoice only, ( can't print packing slips from web browser). This has happened since your update on Monday last. Now you telling us all,  we have to do this until mid July's patch update.  

Yah I turned it off too bigmac​.  Maybe I might forget to turn back on too.

Back to calling us for CC payment over the phone...