Forum Discussion

DamienGM's avatar
DamienGM
Experienced Cover User
9 months ago

MYOB Emails not being received in China because of marked as Spam

Hi MYOB. We have alot of Chinese clients and many of their invoice emails sent by MYOB are being bounced back as spam just recently. Here's a typical error webpage we get: Delievery Feedback of Ne...
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi DamienGM,

Appreciate you providing a detailed post. There are multiple possible reasons why an email might be marked as spam. When this happens, we recommend reaching out to an IT Specialist to resolve the issue. If the problem continues, you can also contact the recipient to check if your email address has been blacklisted in their system.

Regards,
Earl

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