Forum Discussion

RIGI2011's avatar
RIGI2011
Contributing User
2 years ago

MYOB Hangs

Hi,

 

I have been experiencing a strange issue.

When converting a purchase to bill , just with one supplier . it hangs. I am not having this issue with any other supplier data.

I tried all things what i know.

What might be the issue. I am not able to delete and create a new purchase too.

 

Open the purchase (problem data)

Enter the received items.

Click on BILL 

 

The system goes into a endless loop

 

i have to kick MYOB out and restart to continue working with MYOB.

 

Please help !!!!!!.

 

Thank you

 

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi @TestingForms,

     

    Thank you for reaching out to us and my apologies for the inconvenience it may have caused. I'll be glad to assist you with this. Please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID (Help>>About MYOB AccountRight)

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • RIGI2011's avatar
    RIGI2011
    Contributing User
    2 years ago

    I have made another discovery that this issue happens only for one particular product purchase only.

     

    Any idea , please help. 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 years ago

      Hi @TestingForms,

       

      Thank you for reaching out to us and my apologies for the inconvenience it may have caused. I'll be glad to assist you with this. Please send me a Private Message containing the following:

       

      • Serial number
      • Business name
      • Company File ID (Help>>About MYOB AccountRight)

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

      • RIGI2011's avatar
        RIGI2011
        Contributing User
        2 years ago

        how do i send private message. as its replying in the same discussion forum

         

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