On-line Payments (payment allocation)
When receiving on-line payments, MYOB is automatically recording payment to cash draw. I would like the deposit to be recorded as being deposited directly into our bank account. Could some one please...
Forum Discussion
Hey DonnaLee1972,
You’re aiming for online payments to land straight in your bank, but they’re turning up in Cash Drawer. That usually means the nominated deposit account for online payments is set to Cash Drawer instead of your bank. To fix it, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. They'll be able to help with switching from your current nominated account to the correct bank account.
Cheers,
Doreen
