Online Payment System - Fees
Hi I have just setup the online payment system for customers to pay invoices directly from the invoice. I have chosen the settings to charge the customer for the surcharge fees if they choose Paypal...
Forum Discussion
Hi RJPDnD,
Welcome to the Community Forum! This can sometimes happen if you send the invoice using the MYOB Invoice app. We recommend sending it through the browser; you can log in at app.myob.com.
If the issue persists, please reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via http://myaccount.myob.com.
Regards,
Earl
