Perpetual licence and Subscription
Can some one help me with how much does it cost to pay for a perpetual licence? and how much for the subscription base for one year?
Forum Discussion
Hi lorrypnea
The current MYOB team probably don't quite understand what you are after. You need a password reset and you need to give them your file to do this as you are offline with the v19 Desktop version. If you need it done quickly, then contact FGH Tables and they can do it for $40.
Cheers
Liz
Hi lorrypnea,
If MOCA still isn't routing you to the live chat team, you can create a support ticket from the My Account window. You'll get a response via email.
Regards,
Genreve
I really need assistances to recover my Administrator Password which is forgotten.
I wanted to upgrade but it requires Administrator password. Please help me.
Hi lorrypnea,
Usually, the administrator's default password is blank. If you've forgotten your admin password, you can create a support ticket from the My Account window or connect with the live chat team through MOCA, so they can help you out.
Thanks,
Genreve
hi Earl,
I really need assistances to recover my Administrator Password which is forgotten.
I wanted to upgrade but it requires Administrator password. Pleas3 help me.
Im still having issues
Hi lorrypnea,
If you have access to the registered email, you may be able to reset the password using the 'Forgot Password' option on the login page. But if you're referring to a company file password, you’ll need to get an administrator (that is, a user who's been assigned the administrator user role) to set a new password for you. This is done in the User Access window.
If you’re the only administrator and you’ve forgotten your password, please reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
For detailed information and instructions to assist you with this, here is the link: Changing and resetting user passwords.
Regards,
Sai
Hi lorrypnea,
Thank you so much for your post and welcome to the Community Forum!
My apologies for the late response. For information on purchasing MYOB products, you can visit this link: https://www.myob.com/au/. This website offers detailed information about AccountRight. You can sign up for a 30-day trial or directly purchase the product.
Please do let me know how you go on this.
Regards,
Earl
