Forum Discussion

20191001myob's avatar
20191001myob
Contributing User
1 year ago

Products Import Problem

Hi, We have some new items in recently, and can not import them properly. Can you please run a script over our company file to allow the import to occur. Company file saved online Last 4 digi...
20191001myob's avatar
20191001myob
Contributing User
1 year ago

Hi,

 

Are you able to run the script over as we have import item error recently?

 

Company file saved online
Last 4 digits of serial number: 4797
Company file ID: 1

 

Thanks

Grace

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi 20191001myob,

    We appreciate you providing the information. I've arrange the script over your file that should fix the issue. If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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