Forum Discussion

H-TS's avatar
H-TS
Trusted User
11 months ago

Quote/Order/Invoice numbering issues

Hi,    Since we turned on the different number sequences for quotes, orders and invoices, the warning for duplicate invoice numbers no longer works. I've been told this is a known bug.   However,...
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lynjo's avatar
lynjo
Contributing Cover User
8 hours ago

hi   how can i find if my invoice number updated when converted from a quote? i have a quote in emailed quotes but cant see what happened to it.  it is no longer a quote but i have a similar invoice.,  can i confirm that this was updated> 

Doreen_P's avatar
Doreen_P
MYOB Moderator
6 hours ago

Hi lynjo,

 

Nice one tracking that quote through the system. To see what happened when it was converted, you can run the Journal Security Audit report, which shows changes like quotes being updated to invoices. That’ll help you confirm if the invoice you’re seeing came from that quote. You can also check this help link for how to view and use the Journal Security Audit report for more detail.

 

Cheers,

Doreen

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