Forum Discussion

LindyMH's avatar
LindyMH
Trusted Cover User
4 months ago

Slow this morning

Anyone else having issues.  I have logged out and logged back in twice now and I am still having lag issues.  Checked my internet connection and that is also ok so not sure if it's a MYOB problem.
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hey legends,

 

Cheers for flagging the slowness you're seeing in AccountRight desktop. Totally get how frustrating it is when things slow down in AccountRight desktop. We haven't got any reported issues on our end just yet, but we're digging into it to make sure nothing's gone walkabout.

 

In the meantime, could you double-check you're running the latest version of AccountRight? Sometimes being a version of two behind can cause things to drag their feet. It's also worth giving your AccountRight cache a quick clear-out. Here's how to do that: Clearing the AccountRight Cache | MYOB Community.

 

Really appreciate your patience while we dig into this one.

 

Regards,

Sai

Henah80's avatar
Henah80
Contributing Cover User
4 months ago

Thanks for jumping in the chat, Isaiah_C.

I had already done the checks before jumping on the forum. Hopefully something is reported soon so it can be addressed. 

  • Henah80's avatar
    Henah80
    Contributing Cover User
    4 months ago

    It's seems to be working like a dream now. Thankyou! 

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