Forum Discussion

PRSquire's avatar
PRSquire
Experienced Cover User
3 years ago

recovering a deleted credit

I applied a credit to an invoice. I now want to delete the invoice and credit the persons account.   I deleted the credit hoping this would return the credit however it didn't How do I restore the...
Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi PRSquire 

 

Thanks for your post. The Help Article, Customer returns, credits and refunds, has detailed information on how to create and process customer credits.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

PRSquire's avatar
PRSquire
Experienced Cover User
3 years ago

Thanks for that Tracey.

Can I just reinstate the deleted credit without effecting anything else?

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