Forum Discussion

hasfree's avatar
hasfree
Contributing Cover User
1 month ago

rounding problem since update

since updating last week, my invoices are now rounding the unit price and adding extra decimals to the price how do i fix this

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi hasfree,

     

    That's a bit of a pain, especially when it was all working fine before. Sometimes little quirks like this can pop up (bit of a glitch in the system). The good news is it's usually something our team can fix pretty quickly by running a script on your file. Best bet is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. They'll be able to run that fix in the background and get your invoice rounding back to normal.

     

    Regards,

    Sai