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debm's avatar
debm
Trusted Cover User
1 month ago
Solved

Secure Invoicing

I've just noticed a warning saying I have 7 days to upgrade to secure invoicing....ummmm what does this mean please?
  • Genreve_S's avatar
    Genreve_S
    1 month ago

    Hi DebM, 

     

    That warning certainly throws you off if you haven't read about the secure invoicing update yet. It just means MYOB is asking you to upgrade to Secure Invoicing within 7 days.

     

    This is a security upgrade to help protect against invoice fraud and scams, and it includes a business verification step.

     

    If you don’t upgrade, you can still create invoices, but you won’t be able to send them through MYOB by email, copy link or SMS.

     

    You can read more here: https://www.myob.com/au/support/security/secure-invoicing-upgrade

     

    Regards,

    Genreve

AnitaP1's avatar
AnitaP1
Member
22 days ago

Thanks Marlyse, I will try to get an exemption.  Sending invoices through MYOB is so convenient but I do not see the need by MYOB to demand private company information and I do not want to be caught out with fees if I miss unchecking a box.

  • BJ3's avatar
    BJ3
    Experienced User
    7 days ago

    Just send through the info they are asking for Anita.  It's not that big a deal.  Once it is done you have plenty of options for the online payments.  You can pay the fees, have the customer pay the fees (which in our experience, won't cost you a cent) or turn it off altogether.  It felt a little intrusive initially to give the info but we give free info to Meta & Google every day and no-one seems to care about that.

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