Sending Invoice from Outlook to MYOB in tray
We have started experiencing issues with sending invoices from outlook to MYOB. To date we have simply forwarded emails containing a PDF onto our in tray. Recently when we do this although the emai...
Forum Discussion
HI Genreve_S
I have a client also having this issue - just started in the last week or so. Has this been sorted yet?
Hi jenniek,
It’s a known intermittent issue affecting some customers and is still under investigation, so not fully resolved yet. In the meantime, the most reliable workaround is to send the invoice PDF in a brand‑new email (no body/signature) to the In Tray, or upload it directly in-product.
Regards,
Genreve
