Unable to print invoice in a locked period
Hi I am unable to print an invoice in a locked period. I do not need to change the invoice only send it. There is no need to open the locked period as I only need to send the invoice. The ...
Forum Discussion
Since the update we have not been able to print invoices in a locked period either. The invoices we are trying to print have been printed in the past and the Invoice Delivery Status states already printed or sent. We do no want to unlock and lock a period just to print an old invoice. Our business is one where we are often re-printing older invoices, not for payment, but for the details of the old purchase.
MYOB can you please fix this asap as it was working fine until the last update.
We are having the same issue since we upgraded out files to the 2024.6 update. Spoke to MYOB support and was told that it is a feature of the new update but I can't find it in the update notes.
This issue is very inconvenient....we frequently re-send invoices for customers who request them, or to chase up payment. Unlocking and re-locking the records every time an invoice needs to be re-sent or re-printed is very time consuming & not all users have access to the unlock feature. Needs to be fixed ASAP.
