Forum Discussion

MeganS1's avatar
MeganS1
8 months ago

Unable to print invoice in a locked period

Hi    I am unable to print an invoice in a locked period.  I do not need to change the invoice only send it.  There is no need to open the locked period as I only need to send the invoice.   The ...
HB71's avatar
HB71

This issue was raised 4 months ago by MeganS1, according to the first community post above.  Why is this taking so long to rectify?

You should be able to simply reprint or email a previous Invoice - 'hands in the air'

gavin12345's avatar
gavin12345
Ultimate User
4 months ago

Hi HB71 

 

I think the issue raised in original post was caused by a different reason to the current issue. Since AR2024.6 was released, no-one can print from the invoice if it is dated inside a locked period. See here for brief explanation as well as best workaround and a solution.

 

Regards

Gavin

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