I'm receiving the below error message when trying to send sales invoice to clients;
"Your business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality."
I have submitted a support ticket and yet to receive a reply - is the email even monitored?
I am having the same issue. Did you have any luck resolving this? I have not received a reply from the support ticket either.
Not 100% resolved but getting there.
I went on their live chat and the tech advised they needed a form of ID sent to restore invoicing functionality.
Check if you've received an email from: applications@myobpayby.com - if not, email them to find out what further info they require to restore the invoicing function for you :)
