We've recently upgraded from 2018.4 to 2019.1 and ever since this upgrade we have been unable to complete a pay run on our terminal server.
After we record the employee pays say we have 65 employees to process on the process payments screen there's 0 records to process? I have tried uninstalling the SE edition and installing the normal account right 2019.1 MSI installer and this still does not work. Currently we're having to backup the file and restore it on a windows 10 workstation and run payroll off this. On the workstation we can't even use the TS as a network library it does the same thing.
I have attached a photo of where it gets to when it crashes.
When we go to the process payments screen as it displays 0 records it will also stop the main service for Account Right meaning everyone loses any unsaved work. There's no delay on recording the records it instantly crashes.
Update, I have just installed SE onto another server at this physical location and the same issue still pursists when working locally and via network libary. This server was our SQL server so its has fully up to date .NET and all that..
Update 2, After being on hold for 5 hours with MYOB support being passed around between departments i have been told that any issues on a terminal server are not supported and they will not support.
Any advise will be much appreciated on this as for us to be told that we cant host a file on a terminal server and even have users on their local PC's connect is not supported becuase the file is hosted on a terminal server and when advised that it didnt work on another server just to instantlly blame a connection issue is extremely poor.
You are covering a few different things here. I'll number then as I explain them.
1. The company file GUID aka Id
The company file guid or Id as it can referred to is unique per file. It is baced on a few things but mainly the serial number (Company Infomration >> Setup) and the Comapny File ID (Help >> Abount MYOB AccountRight) when inside the file. It will never change as far as I am aware as stated before this is unique per file. If it is changing I would suggest asking the developer community or sending and email to our API support staff developers@myob.com
2. The IP address and port number
These can actually be changed from the configuation file for the API Add-on application. This is typically located in "%localappdata%\Programs\MYOB\AddOnConnector\2.0.2019.1" in this case. You are looking for a file called *MYOB.AccountRight.API.AddOnConnector.exe.config* which will contain the setting you would like to change.
A brief description of the 2 you'd like to change are:
PublicAddressServer
PublicAddressPort
InstallationAddress
3. Confirming that you were able to process a payroll
Please let us know if you able to process a payroll successfullly
Additional comments:
If there is anyhting else that you would like to question or get pointed in the right direction with please let us know.
"}},"componentScriptGroups({\"componentId\":\"custom.widget.Custom_Footer\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolutionList-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/customComponent/CustomComponent\"]})":[{"__ref":"CachedAsset:text:en_US-components/customComponent/CustomComponent-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1741642907000"}],"message({\"id\":\"message:566497\"})":{"__ref":"ForumReplyMessage:message:566497"},"message({\"id\":\"message:566502\"})":{"__ref":"ForumReplyMessage:message:566502"},"message({\"id\":\"message:566634\"})":{"__ref":"ForumReplyMessage:message:566634"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:566274\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw1Njc0NzQsNTY3NDc0","node":{"__ref":"AcceptedSolutionMessage:message:567474"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1741642907000"}],"cachedText({\"lastModified\":\"1741642907000\",\"locale\":\"en-US\",\"namespaces\":[\"components/attachments/AttachmentView/AttachmentViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741642907000"}],"message({\"id\":\"message:567474\"})":{"__ref":"AcceptedSolutionMessage:message:567474"}},"CachedAsset:pages-1741991063099":{"__typename":"CachedAsset","id":"pages-1741991063099","value":[{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1741991063099,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"dd-MM-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDktZ0hzaUZO?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi0zNDktZ0hzaUZO?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Category:category:AccountRight":{"__typename":"Category","id":"category:AccountRight","entityType":"CATEGORY","displayId":"AccountRight","nodeType":"category","depth":2,"title":"MYOB AccountRight","shortTitle":"MYOB AccountRight","parent":{"__ref":"Category:category:Support"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Category:category:Support":{"__typename":"Category","id":"category:Support","displayId":"Support","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"Product Help & Ideas","entityType":"CATEGORY","shortTitle":"Product Help & Ideas","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:Staffing_and_Payroll":{"__typename":"Forum","id":"board:Staffing_and_Payroll","entityType":"FORUM","displayId":"Staffing_and_Payroll","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"AccountRight: Payroll","description":"Discuss any issues with payroll and staffing.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDktZ0hzaUZO?image-coordinates=0%2C0%2C320%2C320\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:AccountRight"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:myob"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Support"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:AccountRight"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"AccountRight: Payroll","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"LIKES","repliesFormat":"threaded"},"eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_AND_PRESET"},"Rank:rank:175":{"__typename":"Rank","id":"rank:175","position":57,"name":"Contributing Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:194349":{"__typename":"User","id":"user:194349","uid":194349,"login":"SQLTemp","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:175"},"email":"","messagesCount":15,"biography":null,"topicsCount":7,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-25T10:23:17.690+11:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:194349"},"ForumTopicMessage:message:566274":{"__typename":"ForumTopicMessage","uid":566274,"subject":"2019.1 SE Payroll Fail","id":"message:566274","revisionNum":5,"repliesCount":8,"author":{"__ref":"User:user:194349"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:566274"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:566274"},"body":"
Hey,
We've recently upgraded from 2018.4 to 2019.1 and ever since this upgrade we have been unable to complete a pay run on our terminal server.
After we record the employee pays say we have 65 employees to process on the process payments screen there's 0 records to process? I have tried uninstalling the SE edition and installing the normal account right 2019.1 MSI installer and this still does not work. Currently we're having to backup the file and restore it on a windows 10 workstation and run payroll off this. On the workstation we can't even use the TS as a network library it does the same thing.
I have attached a photo of where it gets to when it crashes.
When we go to the process payments screen as it displays 0 records it will also stop the main service for Account Right meaning everyone loses any unsaved work. There's no delay on recording the records it instantly crashes.
Update, I have just installed SE onto another server at this physical location and the same issue still pursists when working locally and via network libary. This server was our SQL server so its has fully up to date .NET and all that..
Update 2, After being on hold for 5 hours with MYOB support being passed around between departments i have been told that any issues on a terminal server are not supported and they will not support.
Any advise will be much appreciated on this as for us to be told that we cant host a file on a terminal server and even have users on their local PC's connect is not supported becuase the file is hosted on a terminal server and when advised that it didnt work on another server just to instantlly blame a connection issue is extremely poor.
Xeros never looked better..
","body@stringLength":"1856","rawBody":"
Hey,
We've recently upgraded from 2018.4 to 2019.1 and ever since this upgrade we have been unable to complete a pay run on our terminal server.
After we record the employee pays say we have 65 employees to process on the process payments screen there's 0 records to process? I have tried uninstalling the SE edition and installing the normal account right 2019.1 MSI installer and this still does not work. Currently we're having to backup the file and restore it on a windows 10 workstation and run payroll off this. On the workstation we can't even use the TS as a network library it does the same thing.
I have attached a photo of where it gets to when it crashes.
When we go to the process payments screen as it displays 0 records it will also stop the main service for Account Right meaning everyone loses any unsaved work. There's no delay on recording the records it instantly crashes.
Update, I have just installed SE onto another server at this physical location and the same issue still pursists when working locally and via network libary. This server was our SQL server so its has fully up to date .NET and all that..
Update 2, After being on hold for 5 hours with MYOB support being passed around between departments i have been told that any issues on a terminal server are not supported and they will not support.
Any advise will be much appreciated on this as for us to be told that we cant host a file on a terminal server and even have users on their local PC's connect is not supported becuase the file is hosted on a terminal server and when advised that it didnt work on another server just to instantlly blame a connection issue is extremely poor.
Xeros never looked better..
","kudosSumWeight":0,"postTime":"2019-03-18T18:51:56.380+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message566274AttachmentNumber1\",\"url\":\"https://community.myob.com/t5/s/myob/attachments/myob/Staffing_and_Payroll/41857/1/Capture.PNG\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:566274_5"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2517},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hey, We've recently upgraded from 2018.4 to 2019.1 and ever since this upgrade we have been unable to complete a pay run on our terminal server. After we record the employee pays say we have 65...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:566497"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:566274":{"__typename":"Conversation","id":"conversation:566274","solved":true,"topic":{"__ref":"ForumTopicMessage:message:566274"},"lastPostingActivityTime":"2019-05-01T17:07:29.331+10:00","lastPostTime":"2019-05-01T17:07:29.331+10:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:566274":{"__typename":"ModerationData","id":"moderation_data:566274","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message566274AttachmentNumber1\",\"url\":\"https://community.myob.com/t5/s/myob/attachments/myob/Staffing_and_Payroll/41857/1/Capture.PNG\"}":{"__typename":"Attachment","id":"attachment:message566274AttachmentNumber1","filename":"Capture.PNG","filesize":104804,"contentType":"image/png","url":"https://community.myob.com/t5/s/myob/attachments/myob/Staffing_and_Payroll/41857/1/Capture.PNG"},"Revision:revision:566274_5":{"__typename":"Revision","id":"revision:566274_5","lastEditTime":"2019-03-19T16:17:00.522+11:00"},"CachedAsset:theme:customTheme1-1741991062649":{"__typename":"CachedAsset","id":"theme:customTheme1-1741991062649","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"10px","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"Favicon-1710285586777.png","imageLastModified":"1710285589142","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"logo2-1710285458800.png","imageLastModified":"1710285462029","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1350px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"DARK","sideContent":"DARK","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#EC0677","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#18AD31","blogColor":"#8118CD","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#430071","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#A130F5","secondary":"#333333","bodyText":"#333333","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#C497FE","#7B14EF","#EBDCFD","#232428","#FFF854","#070708"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Inter","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"18px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"4px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"4px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1741642907000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:myob.prod:pages/forums/ForumMessagePage:board:Staffing_and_Payroll-1741991060890":{"__typename":"CachedAsset","id":"quilt:myob.prod:pages/forums/ForumMessagePage:board:Staffing_and_Payroll-1741991060890","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"var(--lia-bs-gray-200)","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"custom.widget.Start_a_post","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Looking for something else?","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Online_Help_SME","className":null,"props":{"customComponentId":"custom.widget.Online_Help_SME","customComponentProps":[]},"__typename":"QuiltComponent"},{"id":"custom.widget.MYOB_Academy","className":null,"props":{"customComponentId":"custom.widget.MYOB_Academy","customComponentProps":[]},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"md"}},"instanceId":"1706573650217","pageSize":8,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"bubble"},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1741642907000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1741642907000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.FvIRbP.title":"Forum Discussion","section.message-list.description":"","section.FvIRbP.description":""},"localOverride":false},"CachedAsset:quiltWrapper:myob.prod:Common:1741990965956":{"__typename":"CachedAsset","id":"quiltWrapper:myob.prod:Common:1741990965956","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-gray-200)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"solo-link","params":{"categoryId":"Solo"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"Business"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"AccountRight"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"NZinfo"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"AdvancedPlatform"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"EntProdHelp"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"Support"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"partner-program-members","params":{"categoryId":"partner-program-members"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-7","params":{"boardId":"AD_Notices","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-8","params":{"boardId":"MYOBAdvisor","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-9","params":{"boardId":"myob-client-accounting","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"AETax","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"PracticeBAS","categoryId":"beta"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-6","params":{"categoryId":"beta"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-21","params":{"categoryId":"Scholarly"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-22","params":{"categoryId":"Developer"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-23","params":{"boardId":"AccountRightAPIquestions","categoryId":"top"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-24","params":{"categoryId":"MYOBAdvanced"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-25","params":{"categoryId":"enterprisesolutionpartners"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-26","params":{"groupHubId":"Payroll"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"migrated-link-27","params":{"boardId":"AccountEdge","categoryId":"PartnersGroup"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-20","params":{"categoryId":"PartnersGroup"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"Common-welcome-link","params":{"boardId":"Welcome","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-community-blog-link","params":{"boardId":"CommunityBlog","categoryId":"PurpleLounge"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"Common-myobconnect-link","params":{"boardId":"myobconnect","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-incident-communications-link","params":{"boardId":"incident-communications","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-bank-feed-updates-link","params":{"boardId":"bank-feed-updates","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"Common-purple-lounge-link","params":{"categoryId":"PurpleLounge"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"34px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-gray-200)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-body-color)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid var(--lia-bs-primary)","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-gray-200)","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Footer","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1741642907000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Start_a_post-en-1741991084406":{"__typename":"CachedAsset","id":"component:custom.widget.Start_a_post-en-1741991084406","value":{"component":{"id":"custom.widget.Start_a_post","template":{"id":"Start_a_post","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Start_a_post","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Online_Help_SME-en-1741991084406":{"__typename":"CachedAsset","id":"component:custom.widget.Online_Help_SME-en-1741991084406","value":{"component":{"id":"custom.widget.Online_Help_SME","template":{"id":"Online_Help_SME","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Online_Help_SME","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.MYOB_Academy-en-1741991084406":{"__typename":"CachedAsset","id":"component:custom.widget.MYOB_Academy-en-1741991084406","value":{"component":{"id":"custom.widget.MYOB_Academy","template":{"id":"MYOB_Academy","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.MYOB_Academy","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Footer-en-1741991084406":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Footer-en-1741991084406","value":{"component":{"id":"custom.widget.Custom_Footer","template":{"id":"Custom_Footer","markupLanguage":"HANDLEBARS","style":".sr-only {\n position: absolute;\n width: 1px;\n height: 1px;\n padding: 0;\n margin: -1px;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n\n.custom-footer-wrapper {\n background-color: #1b2830;\n}\n\n.custom-footer {\n width: 100%;\n padding: 40px var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 14px;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 40px calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.footer-links-wrapper {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 5px 0;\n display: inline-block;\n }\n }\n }\n\n + .footer-links-wrapper {\n border-top: 1px solid #687480;\n margin-top: 20px;\n padding-top: 20px;\n }\n}\n\n.footer-text-wrapper {\n color: var(--lia-rte-custom-color-18);\n width: 100%;\n}\n\n.footer-text-wrapper p {\n margin-bottom: 0;\n}\n\n.footer-social-wrapper {\n display: flex;\n justify-content: space-between;\n color: var(--lia-rte-custom-color-18);\n border-top: 1px solid var(--lia-rte-custom-color-18);\n margin-top: 20px;\n padding-top: 20px;\n width: 100%;\n}\n\n.footer-links-wrapper .footer-social-wrapper ul li {\n width: auto;\n display: inline-block;\n}\n\n.footer-links-wrapper .footer-social-wrapper ul li a {\n padding: 0;\n margin-right: 0;\n border-radius: 12px;\n}\n\n@media (min-width: 992px) {\n .footer-text-wrapper,\n .footer-social-wrapper {\n width: auto;\n }\n\n .footer-social-wrapper {\n border-top: 0;\n margin-top: 0;\n padding-top: 0;\n width: auto;\n }\n\n .footer-links-wrapper ul {\n flex: auto;\n flex-wrap: wrap;\n }\n\n .footer-links-wrapper ul li {\n display: inline-block;\n }\n\n .footer-links-wrapper ul li a {\n margin-right: 20px;\n }\n\n .footer-links-wrapper-2 {\n justify-content: space-between;\n }\n}\n\n.myob-social-links a:hover .myob-icon {\n fill: #969ea7;\n}\n\n.myob-social-links .myob-icon {\n -webkit-transition: fill 0.2s ease-out;\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.myob-social-links .myob-icon a {\n -webkit-transition: color 0.2s ease-out;\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.myob-footer-copyright {\n color: #687480;\n padding-right: 20px;\n}\n\n.myob-footer-copyright a,\n.myob-footer-copyright a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n no-repeat;\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Custom_Footer_sr-only_7twck_1 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n padding: 0;\n margin: -0.0625rem;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n\n.custom_widget_Custom_Footer_custom-footer-wrapper_7twck_12 {\n background-color: #1b2830;\n}\n\n.custom_widget_Custom_Footer_custom-footer_7twck_12 {\n width: 100%;\n padding: 2.5rem var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 0.875rem;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 2.5rem calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 0.3125rem 0;\n display: inline-block;\n }\n }\n }\n\n + .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n border-top: 1px solid #687480;\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n }\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 {\n color: var(--lia-rte-custom-color-18);\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 p {\n margin-bottom: 0;\n}\n\n.custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n display: flex;\n justify-content: space-between;\n color: var(--lia-rte-custom-color-18);\n border-top: 1px solid var(--lia-rte-custom-color-18);\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li {\n width: auto;\n display: inline-block;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li a {\n padding: 0;\n margin-right: 0;\n border-radius: 0.75rem;\n}\n\n@media (min-width: 992px) {\n .custom_widget_Custom_Footer_footer-text-wrapper_7twck_69,\n .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n width: auto;\n }\n\n .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n border-top: 0;\n margin-top: 0;\n padding-top: 0;\n width: auto;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 ul {\n flex: auto;\n flex-wrap: wrap;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 ul li {\n display: inline-block;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 ul li a {\n margin-right: 1.25rem;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper-2_7twck_125 {\n justify-content: space-between;\n }\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 a:hover .custom_widget_Custom_Footer_myob-icon_7twck_130 {\n fill: #969ea7;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_myob-icon_7twck_130 {\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_myob-icon_7twck_130 a {\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.custom_widget_Custom_Footer_myob-footer-copyright_7twck_147 {\n color: #687480;\n padding-right: 1.25rem;\n}\n\n.custom_widget_Custom_Footer_myob-footer-copyright_7twck_147 a,\n.custom_widget_Custom_Footer_myob-footer-copyright_7twck_147 a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 {\n margin-bottom: 0;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 li + li {\n margin-left: 1.25em;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 li a:before {\n content: \" \";\n display: inline-block;\n width: 1.5rem;\n height: 1.5rem;\n background-size: contain;\n background-position: center;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_twitter_7twck_179 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_googleplus_7twck_184 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_facebook_7twck_189 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_linkedin_7twck_194 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_instagram_7twck_199 a:before {\n background: url(\"data:image/svg+xml;base64,PHN2ZyBjbGFzcz0ibXlvYi1pY29uIiB2aWV3Qm94PSIwIDAgMjQgMjQiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+IDxwYXRoIGQ9Ik0xMiAwYzYuNjE3IDAgMTIgNS4zODMgMTIgMTIgMCA2LjYxNi01LjM4MyAxMi0xMiAxMlMwIDE4LjYxNiAwIDEyQzAgNS4zODQgNS4zODMgMCAxMiAwem03IDE2LjE2NlY3LjgzYzAtMS41Ni0xLjI3LTIuODMtMi44MzMtMi44M0g3LjgzM0M2LjI3MSA1IDUgNi4yNyA1IDcuODN2OC4zMzVDNSAxNy43MjkgNi4yNzEgMTkgNy44MzMgMTloOC4zMzRDMTcuNzMgMTkgMTkgMTcuNzMgMTkgMTYuMTY2ek04LjU0NSA5LjUyTDggOS41MjRWNmgxdjIuODgxYy0uMTcyLjE5Ny0uMzIzLjQxLS40NTUuNjM5ek0xNSAxMS41YzAgMS42NTYtMS4zNDQgMy0zIDMtMS42NTcgMC0zLTEuMzQ0LTMtMyAwLTEuNjU3IDEuMzQzLTMgMy0zIDEuNjU2IDAgMyAxLjM0MyAzIDN6bS01LTMuNDQ0VjZoNi4xNjdDMTcuMTc4IDYgMTggNi44MjIgMTggNy44MzF2MS42N2wtMi41NTMuMDA1QzE0Ljc1NCA4LjMxMyAxMy40NzcgNy41IDEyIDcuNWMtLjczMSAwLTEuNDA5LjIxMi0yIC41NTZ6TTE2IDhoMVY3aC0xdjF6TTcgOS41MjRsLTEgLjAwM1Y3LjgzMmMwLS43MS40MDktMS4zMTggMS0xLjYyMnYzLjMxNHoiIGZpbGw9IiM2ODc0ODAiIGZpbGwtcnVsZT0iZXZlbm9kZCIvPiA8L3N2Zz4=\")\n no-repeat;\n}\n","tokens":{"sr-only":"custom_widget_Custom_Footer_sr-only_7twck_1","custom-footer-wrapper":"custom_widget_Custom_Footer_custom-footer-wrapper_7twck_12","custom-footer":"custom_widget_Custom_Footer_custom-footer_7twck_12","footer-links-wrapper":"custom_widget_Custom_Footer_footer-links-wrapper_7twck_40","footer-text-wrapper":"custom_widget_Custom_Footer_footer-text-wrapper_7twck_69","footer-social-wrapper":"custom_widget_Custom_Footer_footer-social-wrapper_7twck_78","footer-links-wrapper-2":"custom_widget_Custom_Footer_footer-links-wrapper-2_7twck_125","myob-social-links":"custom_widget_Custom_Footer_myob-social-links_7twck_130","myob-icon":"custom_widget_Custom_Footer_myob-icon_7twck_130","myob-footer-copyright":"custom_widget_Custom_Footer_myob-footer-copyright_7twck_147","twitter":"custom_widget_Custom_Footer_twitter_7twck_179","googleplus":"custom_widget_Custom_Footer_googleplus_7twck_184","facebook":"custom_widget_Custom_Footer_facebook_7twck_189","linkedin":"custom_widget_Custom_Footer_linkedin_7twck_194","instagram":"custom_widget_Custom_Footer_instagram_7twck_199"}},"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1741642907000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1741642907000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1741642907000","value":{"title":"Related Content","emptyDescription":"No content to show","title@instance:1706573650217":"Related content","title@instance:ozpMun":"Related content"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1741642907000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Forum:board:Welcome":{"__typename":"Forum","id":"board:Welcome","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:NZinfo":{"__typename":"Category","id":"category:NZinfo","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:beta":{"__typename":"Category","id":"category:beta","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PurpleLounge":{"__typename":"Category","id":"category:PurpleLounge","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AccountEdge":{"__typename":"Forum","id":"board:AccountEdge","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AccountRightAPIquestions":{"__typename":"Forum","id":"board:AccountRightAPIquestions","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:CommunityBlog":{"__typename":"Blog","id":"board:CommunityBlog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AETax":{"__typename":"Forum","id":"board:AETax","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AD_Notices":{"__typename":"Forum","id":"board:AD_Notices","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:MYOBAdvisor":{"__typename":"Forum","id":"board:MYOBAdvisor","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Business":{"__typename":"Category","id":"category:Business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"Business","nodeType":"category","depth":2,"title":"MYOB Business","shortTitle":"MYOB Business"},"Category:category:PartnersGroup":{"__typename":"Category","id":"category:PartnersGroup","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:AdvancedPlatform":{"__typename":"Category","id":"category:AdvancedPlatform","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Payroll":{"__typename":"GroupHub","id":"grouphub:Payroll","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Scholarly":{"__typename":"Category","id":"category:Scholarly","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:PracticeBAS":{"__typename":"Forum","id":"board:PracticeBAS","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:myobconnect":{"__typename":"Forum","id":"board:myobconnect","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:EntProdHelp":{"__typename":"Category","id":"category:EntProdHelp","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:myob-client-accounting":{"__typename":"Forum","id":"board:myob-client-accounting","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:incident-communications":{"__typename":"Forum","id":"board:incident-communications","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Solo":{"__typename":"Category","id":"category:Solo","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:bank-feed-updates":{"__typename":"Forum","id":"board:bank-feed-updates","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Rank:rank:173":{"__typename":"Rank","id":"rank:173","position":56,"name":"Experienced Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:187419":{"__typename":"User","id":"user:187419","uid":187419,"login":"CalypsoLin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-08-02T10:29:09.920+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"messagesCount":17,"kudosGivenCount":6,"kudosReceivedCount":20,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:187419"},"ForumTopicMessage:message:853688":{"__typename":"ForumTopicMessage","uid":853688,"subject":"Payroll Error Message - Validating Payroll Information for STP Failed","id":"message:853688","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:187419"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:853688"},"moderationData":{"__ref":"ModerationData:moderation_data:853688"},"postTime":"2024-01-15T13:44:53.631+11:00","lastPublishTime":"2024-01-15T13:48:22.318+11:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":812},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:853688"},"Conversation:conversation:853688":{"__typename":"Conversation","id":"conversation:853688","solved":true,"topic":{"__ref":"ForumTopicMessage:message:853688"},"lastPostingActivityTime":"2024-01-15T16:31:22.811+11:00","lastPostTime":"2024-01-15T16:31:22.811+11:00"},"ModerationData:moderation_data:853688":{"__typename":"ModerationData","id":"moderation_data:853688","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:853688":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:853688","relatedMessage":{"__ref":"ForumTopicMessage:message:853688"}},"Rank:rank:189":{"__typename":"Rank","id":"rank:189","position":64,"name":"Contributing User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:283012":{"__typename":"User","id":"user:283012","uid":283012,"login":"FionaB2","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-02T14:47:48.387+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:189"},"messagesCount":5,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:283012"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi05MTctNDd1V01V?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi05MTctNDd1V01V?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Forum:board:ARimportexport":{"__typename":"Forum","id":"board:ARimportexport","entityType":"FORUM","displayId":"ARimportexport","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"AccountRight: Import/Export & Integrations","shortTitle":"AccountRight: Import/Export & Integrations","parent":{"__ref":"Category:category:AccountRight"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi05MTctNDd1V01V?image-coordinates=0%2C0%2C320%2C320\"}"},"description":"","eventPath":"category:AccountRight/category:Support/community:myobboard:ARimportexport/"},"ForumTopicMessage:message:824480":{"__typename":"ForumTopicMessage","uid":824480,"subject":"Importing failing","id":"message:824480","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:283012"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ARimportexport"},"conversation":{"__ref":"Conversation:conversation:824480"},"moderationData":{"__ref":"ModerationData:moderation_data:824480"},"postTime":"2023-07-07T08:17:27.140+10:00","lastPublishTime":"2023-07-07T08:17:27.140+10:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1069},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:ARimportexport/message:824480"},"Conversation:conversation:824480":{"__typename":"Conversation","id":"conversation:824480","solved":true,"topic":{"__ref":"ForumTopicMessage:message:824480"},"lastPostingActivityTime":"2023-07-10T08:32:08.536+10:00","lastPostTime":"2023-07-10T08:32:08.536+10:00"},"ModerationData:moderation_data:824480":{"__typename":"ModerationData","id":"moderation_data:824480","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:824480":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:824480","relatedMessage":{"__ref":"ForumTopicMessage:message:824480"}},"User:user:169050":{"__typename":"User","id":"user:169050","uid":169050,"login":"EBONY22","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-06-19T12:15:23.777+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":null,"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:169050"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi04MjYtcnNLbmo3?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi04MjYtcnNLbmo3?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Forum:board:Bus-Report":{"__typename":"Forum","id":"board:Bus-Report","entityType":"FORUM","displayId":"Bus-Report","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"MYOB Business: Reports","shortTitle":"MYOB Business: Reports","parent":{"__ref":"Category:category:Business"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi04MjYtcnNLbmo3?image-coordinates=0%2C0%2C320%2C320\"}"},"description":"","eventPath":"category:Business/category:Support/community:myobboard:Bus-Report/"},"ForumTopicMessage:message:860480":{"__typename":"ForumTopicMessage","uid":860480,"subject":"FAILED TO LOAD REPORT","id":"message:860480","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:169050"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Report"},"conversation":{"__ref":"Conversation:conversation:860480"},"moderationData":{"__ref":"ModerationData:moderation_data:860480"},"postTime":"2024-03-06T09:17:54.804+11:00","lastPublishTime":"2024-03-06T09:17:54.804+11:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":517},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Business/category:Support/community:myobboard:Bus-Report/message:860480"},"Conversation:conversation:860480":{"__typename":"Conversation","id":"conversation:860480","solved":true,"topic":{"__ref":"ForumTopicMessage:message:860480"},"lastPostingActivityTime":"2024-03-13T16:47:42.006+11:00","lastPostTime":"2024-03-13T16:47:42.006+11:00"},"ModerationData:moderation_data:860480":{"__typename":"ModerationData","id":"moderation_data:860480","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:860480":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:860480","relatedMessage":{"__ref":"ForumTopicMessage:message:860480"}},"User:user:291608":{"__typename":"User","id":"user:291608","uid":291608,"login":"cripbooker","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-08T00:52:51.022+11:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":null,"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:291608"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNTAtT25CV1B3?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi0zNTAtT25CV1B3?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Forum:board:Sales_and_Purchases":{"__typename":"Forum","id":"board:Sales_and_Purchases","entityType":"FORUM","displayId":"Sales_and_Purchases","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"AccountRight: Sales and Purchases","shortTitle":"AccountRight: Sales and Purchases","parent":{"__ref":"Category:category:AccountRight"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNTAtT25CV1B3?image-coordinates=0%2C0%2C320%2C320\"}"},"description":"Chat about sales and purchasing in AccountRight.","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/"},"ForumTopicMessage:message:798252":{"__typename":"ForumTopicMessage","uid":798252,"subject":"Invoice Email Failed","id":"message:798252","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:291608"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:798252"},"moderationData":{"__ref":"ModerationData:moderation_data:798252"},"postTime":"2023-01-08T01:06:59.302+11:00","lastPublishTime":"2023-01-08T01:06:59.302+11:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1021},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:798252"},"Conversation:conversation:798252":{"__typename":"Conversation","id":"conversation:798252","solved":true,"topic":{"__ref":"ForumTopicMessage:message:798252"},"lastPostingActivityTime":"2023-04-19T14:12:32.264+10:00","lastPostTime":"2023-04-19T14:12:32.264+10:00"},"ModerationData:moderation_data:798252":{"__typename":"ModerationData","id":"moderation_data:798252","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:798252":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:798252","relatedMessage":{"__ref":"ForumTopicMessage:message:798252"}},"User:user:276008":{"__typename":"User","id":"user:276008","uid":276008,"login":"AlisonS1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-06-27T16:21:55.022+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:189"},"messagesCount":6,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:276008"},"ForumTopicMessage:message:764449":{"__typename":"ForumTopicMessage","uid":764449,"subject":"Failed Super payment","id":"message:764449","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:276008"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:764449"},"moderationData":{"__ref":"ModerationData:moderation_data:764449"},"postTime":"2022-06-27T17:00:59.880+10:00","lastPublishTime":"2022-06-27T17:00:59.880+10:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1291},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:764449"},"Conversation:conversation:764449":{"__typename":"Conversation","id":"conversation:764449","solved":true,"topic":{"__ref":"ForumTopicMessage:message:764449"},"lastPostingActivityTime":"2022-07-19T14:37:39.684+10:00","lastPostTime":"2022-07-19T14:37:39.684+10:00"},"ModerationData:moderation_data:764449":{"__typename":"ModerationData","id":"moderation_data:764449","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:764449":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:764449","relatedMessage":{"__ref":"ForumTopicMessage:message:764449"}},"User:user:322503":{"__typename":"User","id":"user:322503","uid":322503,"login":"PurchasingBuch","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-15T10:21:18.269+11:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":null,"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:322503"},"ForumTopicMessage:message:857969":{"__typename":"ForumTopicMessage","uid":857969,"subject":"Integration with Outlook Failing - System.InvalidCastException","id":"message:857969","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:322503"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:857969"},"moderationData":{"__ref":"ModerationData:moderation_data:857969"},"postTime":"2024-02-15T10:23:58.415+11:00","lastPublishTime":"2024-02-15T10:23:58.415+11:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":711},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:857969"},"Conversation:conversation:857969":{"__typename":"Conversation","id":"conversation:857969","solved":true,"topic":{"__ref":"ForumTopicMessage:message:857969"},"lastPostingActivityTime":"2024-06-17T15:23:14.835+10:00","lastPostTime":"2024-06-17T15:23:14.835+10:00"},"ModerationData:moderation_data:857969":{"__typename":"ModerationData","id":"moderation_data:857969","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:857969":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:857969","relatedMessage":{"__ref":"ForumTopicMessage:message:857969"}},"User:user:48841":{"__typename":"User","id":"user:48841","uid":48841,"login":"ACorp","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-04-24T11:19:47.782+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"messagesCount":35,"kudosGivenCount":5,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:48841"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDctbllwam55?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi0zNDctbllwam55?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Forum:board:Tax_BAS_GST_EOFY":{"__typename":"Forum","id":"board:Tax_BAS_GST_EOFY","entityType":"FORUM","displayId":"Tax_BAS_GST_EOFY","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"AccountRight: Accounting & BAS","shortTitle":"AccountRight: Accounting & BAS","parent":{"__ref":"Category:category:AccountRight"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDctbllwam55?image-coordinates=0%2C0%2C320%2C320\"}"},"description":"Chat about any tax issues.","eventPath":"category:AccountRight/category:Support/community:myobboard:Tax_BAS_GST_EOFY/"},"ForumTopicMessage:message:830080":{"__typename":"ForumTopicMessage","uid":830080,"subject":"TPAR report failed to lodge","id":"message:830080","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:48841"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Tax_BAS_GST_EOFY"},"conversation":{"__ref":"Conversation:conversation:830080"},"moderationData":{"__ref":"ModerationData:moderation_data:830080"},"postTime":"2023-08-08T18:47:32.045+10:00","lastPublishTime":"2023-08-08T18:47:32.045+10:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1081},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Tax_BAS_GST_EOFY/message:830080"},"Conversation:conversation:830080":{"__typename":"Conversation","id":"conversation:830080","solved":true,"topic":{"__ref":"ForumTopicMessage:message:830080"},"lastPostingActivityTime":"2023-08-31T10:37:14.012+10:00","lastPostTime":"2023-08-31T10:37:14.012+10:00"},"ModerationData:moderation_data:830080":{"__typename":"ModerationData","id":"moderation_data:830080","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:830080":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:830080","relatedMessage":{"__ref":"ForumTopicMessage:message:830080"}},"Rank:rank:187":{"__typename":"Rank","id":"rank:187","position":63,"name":"Experienced User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:137117":{"__typename":"User","id":"user:137117","uid":137117,"login":"kellynz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-08-17T05:20:54.856+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:187"},"messagesCount":14,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:myob/user:137117"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi04MjAtQkJUc2V4?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi04MjAtQkJUc2V4?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Forum:board:Bus-Sales":{"__typename":"Forum","id":"board:Bus-Sales","entityType":"FORUM","displayId":"Bus-Sales","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"MYOB Business: Sales and Purchases","shortTitle":"MYOB Business: Sales and Purchases","parent":{"__ref":"Category:category:Business"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi04MjAtQkJUc2V4?image-coordinates=0%2C0%2C320%2C320\"}"},"description":"","eventPath":"category:Business/category:Support/community:myobboard:Bus-Sales/"},"ForumTopicMessage:message:888550":{"__typename":"ForumTopicMessage","uid":888550,"subject":"Unpaid Bills - Report failed to load","id":"message:888550","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:137117"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Sales"},"conversation":{"__ref":"Conversation:conversation:888550"},"moderationData":{"__ref":"ModerationData:moderation_data:888550"},"postTime":"2025-02-11T10:42:41.262+11:00","lastPublishTime":"2025-02-11T10:42:41.262+11:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":19},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Business/category:Support/community:myobboard:Bus-Sales/message:888550"},"Conversation:conversation:888550":{"__typename":"Conversation","id":"conversation:888550","solved":true,"topic":{"__ref":"ForumTopicMessage:message:888550"},"lastPostingActivityTime":"2025-02-11T12:34:01.908+11:00","lastPostTime":"2025-02-11T12:34:01.908+11:00"},"ModerationData:moderation_data:888550":{"__typename":"ModerationData","id":"moderation_data:888550","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:888550":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:888550","relatedMessage":{"__ref":"ForumTopicMessage:message:888550"}},"QueryVariables:TopicReplyList:message:566274:5":{"__typename":"QueryVariables","id":"TopicReplyList:message:566274:5","value":{"id":"message:566274","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1741642907000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"MYOB Client Accounting","migrated-link-7":"Admin Tasks & General Discussions","Common-community-blog-link":"MYOB Announcements","migrated-link-8":"MYOB Practice Manager / Document Manager","Common-purple-lounge-link":"MYOB Community Hub","Common-incident-communications-link":"Incident Communications","migrated-link-1":"MYOB Business","migrated-link-21":"Students & Educators","migrated-link-2":"MYOB AccountRight","migrated-link-22":"Developers","Common-bank-feed-updates-link":"Bank Feed Updates","onboarding-hub":"Installing the app","migrated-link-0":"Product Help & Ideas","migrated-link-20":"Other Groups & Software","migrated-link-5":"MYOB EXO","migrated-link-6":"Accountants & Bookkeepers","migrated-link-3":"NZ Payroll and Tax","migrated-link-4":"MYOB Acumatica","migrated-link-18":"Contacts - manage you customers and suppliers","migrated-link-19":"Categories - organise your transactions","migrated-link-16":"Invoicing - get paid faster","migrated-link-17":"Expenses - stay on top of your spending","migrated-link-14":"Share your ideas","migrated-link-15":"Early access program news","migrated-link-12":"EAP Hub","migrated-link-13":"Getting set up","partner-program-members":"Partner Program Members","Common-myobconnect-link":"MYOB Community Connect","migrated-link-10":"MYOB AU Tax","migrated-link-11":"MYOB Online Tax AU","solo-link":"Solo by MYOB","help":"Ask a question","migrated-link-27":"Other MYOB software","migrated-link-25":"MYOB Enterprise Solutions Partners","town-square---soloists":"Soloist Town Square","migrated-link-26":"Payroll Hub","migrated-link-23":"MYOB Business API","migrated-link-24":"MYOB Acumatica Partners","Common-welcome-link":"Welcome to the Community"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1741642907000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1741642907000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1741642907000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1741642907000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1741642907000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1741642907000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1741642907000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1741642907000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1741642907000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1741642907000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1741642907000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1741642907000","value":{"alt":"Powered By Khoros"},"localOverride":false},"Rank:rank:194":{"__typename":"Rank","id":"rank:194","position":0,"name":"Former Staff","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:120371":{"__typename":"User","id":"user:120371","uid":120371,"login":"CloverQ","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-09-09T14:23:56.665+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0xMjAzNzEtNTc0M2lEOThFMURBRjUxNTA3M0Q1"},"rank":{"__ref":"Rank:rank:194"},"entityType":"USER","eventPath":"community:myob/user:120371"},"ModerationData:moderation_data:566497":{"__typename":"ModerationData","id":"moderation_data:566497","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:566497":{"__typename":"ForumReplyMessage","uid":566497,"id":"message:566497","revisionNum":1,"author":{"__ref":"User:user:120371"},"readOnly":true,"repliesCount":7,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumTopicMessage:message:566274"},"conversation":{"__ref":"Conversation:conversation:566274"},"subject":"Re: 2019.1 SE Payroll Fail","moderationData":{"__ref":"ModerationData:moderation_data:566497"},"body":"
Thank you for your detailed description, I apologize for the frustration you had with this problem and getting support for it.
\n
\n
Personally I've never come across this error, it is bit of an odd one. It's true that we do not support installations and settings for terminal server environment, but generally speaking the same settings that worked with v2018.4 should work with v2019.1.
\n
\n
I would suggest checking to make sure AccountRight v2019.1 is excluded from any anti-virus software in place. General instructions can be found in this Help article - Speed and performance tips.
\n
\n
If the crashes continue, could you please attach the diagnostic file on the computer where AccountRight is installed? It may give us more details.
\n
\n
The quickest way to locate thediagnosticlog files is:
\n\n
Simultaneously press theWindows andRkeys on your keyboard
\n
In theOpenfield, type %localappdata%\\MYOB\\AccountRight
\n
ClickOK. The contents of theAccountRightfolder will appear.
\n
In theAccountRightfolder, double-click the folder for your AccountRight version, e.g.2019.1. Look for the file named Huxley.Application_201xxxx.
Thank you for your detailed description, I apologize for the frustration you had with this problem and getting support for it.
\n
\n
Personally I've never come across this error, it is bit of an odd one. It's true that we do not support installations and settings for terminal server environment, but generally speaking the same settings that worked with v2018.4 should work with v2019.1.
\n
\n
I would suggest checking to make sure AccountRight v2019.1 is excluded from any anti-virus software in place. General instructions can be found in this Help article - Speed and performance tips.
\n
\n
If the crashes continue, could you please attach the diagnostic file on the computer where AccountRight is installed? It may give us more details.
\n
\n
The quickest way to locate thediagnosticlog files is:
\n\n
Simultaneously press theWindows andRkeys on your keyboard
\n
In theOpenfield, type %localappdata%\\MYOB\\AccountRight
\n
ClickOK. The contents of theAccountRightfolder will appear.
\n
In theAccountRightfolder, double-click the folder for your AccountRight version, e.g.2019.1. Look for the file named Huxley.Application_201xxxx.
\n\n
Please do let us know how you go.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:566497_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:566502":{"__typename":"ModerationData","id":"moderation_data:566502","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:195":{"__typename":"Rank","id":"rank:195","position":7,"name":"MYOB Product Team","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:180487":{"__typename":"User","id":"user:180487","uid":180487,"login":"Haydes","biography":"Ex MYOB Support (2015 - 2019). \r\nCurrently working in the engine room.","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-02-28T16:21:26.997+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0xODA0ODctMjc1MjFpRDg2N0RBRkFCRURERUU3OA"},"rank":{"__ref":"Rank:rank:195"},"entityType":"USER","eventPath":"community:myob/user:180487"},"ForumReplyMessage:message:566502":{"__typename":"ForumReplyMessage","uid":566502,"id":"message:566502","revisionNum":1,"author":{"__ref":"User:user:194349"},"readOnly":true,"repliesCount":6,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:566497"},"conversation":{"__ref":"Conversation:conversation:566274"},"subject":"Re: 2019.1 SE Payroll Fail","moderationData":{"__ref":"ModerationData:moderation_data:566502"},"body":"
Hi Clover,
Thanks for the quick responce.
Please see attached the log file. i have just confirmed all firewall rules are in place and working correctly.
Please see attached the log file. i have just confirmed all firewall rules are in place and working correctly.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message566502AttachmentNumber1\",\"url\":\"https://community.myob.com/t5/s/myob/attachments/myob/Staffing_and_Payroll/41885/1/Huxley.Application_2019.1.22.366.0.log\"}"}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:566502_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:566634":{"__typename":"ModerationData","id":"moderation_data:566634","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:566634":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:180487"},"id":"message:566634","revisionNum":1,"uid":566634,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:566502"},"conversation":{"__ref":"Conversation:conversation:566274"},"subject":"Re: 2019.1 SE Payroll Fail","moderationData":{"__ref":"ModerationData:moderation_data:566634"},"body":"
I've just taken a look at the Log and I can see an abundance of connection-based errors around the Payroll functions as well as the STP service.
\n
\n
From checking our Incident reports I can see that there were some major problems around the servers that AccountRight data was hosted on that is listed as recently resolved. If your data is online, could you try and run through the pays now do you still get the same problems?
\n
\n
If the data is online and you still get problems I'd check to see if the same problem happens offline. I'd test this by running the Clearwater Sample File that comes with AccountRight and see if you still get the same problems. Here's a good support note that covers how to open the Sample File: Using the sample company file (Clearwater)
\n
\n
This can tell us if it's specific to being Online or your data.
\n
\n
If you're data is offline, this sounds like it might be either an error in the data or environment that processes it. To narrow it down, I'd also test Clearwater (See link above) to see how this goes. This can give us a good indication of where the problem might be.
\n
\n
Just as a quick thought, I have seen Caching errors cause odd problems like this. If you clear the AccountRight Cache for 2019.1 does this help?
\n
\n
To Clear the AccountRight Cache: 1. Open your Start Menu 2. Type: %localappdata% 3. Open the %localappdata% folder: 4. Open the MYOB Folder. 5. Open the AccountRight Folder. 6. Open the Version folder (E.g: 2018.4) 7. Open the Cache folder 8. Delete all files in this folder.
I've just taken a look at the Log and I can see an abundance of connection-based errors around the Payroll functions as well as the STP service.
\n
\n
From checking our Incident reports I can see that there were some major problems around the servers that AccountRight data was hosted on that is listed as recently resolved. If your data is online, could you try and run through the pays now do you still get the same problems?
\n
\n
If the data is online and you still get problems I'd check to see if the same problem happens offline. I'd test this by running the Clearwater Sample File that comes with AccountRight and see if you still get the same problems. Here's a good support note that covers how to open the Sample File: Using the sample company file (Clearwater)
\n
\n
This can tell us if it's specific to being Online or your data.
\n
\n
If you're data is offline, this sounds like it might be either an error in the data or environment that processes it. To narrow it down, I'd also test Clearwater (See link above) to see how this goes. This can give us a good indication of where the problem might be.
\n
\n
Just as a quick thought, I have seen Caching errors cause odd problems like this. If you clear the AccountRight Cache for 2019.1 does this help?
\n
\n
To Clear the AccountRight Cache: 1. Open your Start Menu 2. Type: %localappdata% 3. Open the %localappdata% folder: 4. Open the MYOB Folder. 5. Open the AccountRight Folder. 6. Open the Version folder (E.g: 2018.4) 7. Open the Cache folder 8. Delete all files in this folder.
","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS01NjY2MzQtMTYyNzZpOTQxNEQzMDAxRkExQThFRQ?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:566634_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:566274"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1741642907000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1741642907000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1741642907000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1741642907000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1741642907000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1741642907000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1741642907000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1741642907000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1741642907000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1741642907000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1741642907000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1741642907000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1741642907000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1741642907000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1741642907000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS01NjY2MzQtMTYyNzZpOTQxNEQzMDAxRkExQThFRQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS01NjY2MzQtMTYyNzZpOTQxNEQzMDAxRkExQThFRQ?revision=1","title":"temp.png","associationType":"BODY","width":346,"height":154,"altText":null},"Revision:revision:566634_1":{"__typename":"Revision","id":"revision:566634_1","lastEditTime":"2019-03-20T11:59:11.992+11:00"},"Revision:revision:566497_1":{"__typename":"Revision","id":"revision:566497_1","lastEditTime":"2019-03-19T17:00:41.495+11:00"},"User:user:136924":{"__typename":"User","id":"user:136924","uid":136924,"login":"Jake_N","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-08-11T14:38:28.046+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"entityType":"USER","eventPath":"community:myob/user:136924","rank":{"__ref":"Rank:rank:61"}},"ForumReplyMessage:message:566915":{"__typename":"ForumReplyMessage","uid":566915,"id":"message:566915","revisionNum":1,"author":{"__ref":"User:user:194349"},"readOnly":true},"ModerationData:moderation_data:567474":{"__typename":"ModerationData","id":"moderation_data:567474","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:567474":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:136924"},"id":"message:567474","revisionNum":1,"uid":567474,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:566915"},"conversation":{"__ref":"Conversation:conversation:566274"},"subject":"Re: 2019.1 SE Payroll Fail","moderationData":{"__ref":"ModerationData:moderation_data:567474"},"body":"
You are covering a few different things here. I'll number then as I explain them.
\n
\n
1. The company file GUID aka Id
\n
The company file guid or Id as it can referred to is unique per file. It is baced on a few things but mainly the serial number (Company Infomration >> Setup) and the Comapny File ID (Help >> Abount MYOB AccountRight) when inside the file. It will never change as far as I am aware as stated before this is unique per file. If it is changing I would suggest asking the developer community or sending and email to our API support staff developers@myob.com
\n
\n
2. The IP address and port number
\n
These can actually be changed from the configuation file for the API Add-on application. This is typically located in \"%localappdata%\\Programs\\MYOB\\AddOnConnector\\2.0.2019.1\" in this case. You are looking for a file called *MYOB.AccountRight.API.AddOnConnector.exe.config* which will contain the setting you would like to change.
\n
\n
A brief description of the 2 you'd like to change are:
\n
\n
PublicAddressServer
\n
PublicAddressPort
\n
InstallationAddress
\n
\n
\n
3. Confirming that you were able to process a payroll
\n
Please let us know if you able to process a payroll successfullly
\n
\n
Additional comments:
\n
If there is anyhting else that you would like to question or get pointed in the right direction with please let us know.
You are covering a few different things here. I'll number then as I explain them.
\n
\n
1. The company file GUID aka Id
\n
The company file guid or Id as it can referred to is unique per file. It is baced on a few things but mainly the serial number (Company Infomration >> Setup) and the Comapny File ID (Help >> Abount MYOB AccountRight) when inside the file. It will never change as far as I am aware as stated before this is unique per file. If it is changing I would suggest asking the developer community or sending and email to our API support staff developers@myob.com
\n
\n
2. The IP address and port number
\n
These can actually be changed from the configuation file for the API Add-on application. This is typically located in \"%localappdata%\\Programs\\MYOB\\AddOnConnector\\2.0.2019.1\" in this case. You are looking for a file called *MYOB.AccountRight.API.AddOnConnector.exe.config* which will contain the setting you would like to change.
\n
\n
A brief description of the 2 you'd like to change are:
\n
\n
PublicAddressServer
\n
PublicAddressPort
\n
InstallationAddress
\n
\n
\n
3. Confirming that you were able to process a payroll
\n
Please let us know if you able to process a payroll successfullly
\n
\n
Additional comments:
\n
If there is anyhting else that you would like to question or get pointed in the right direction with please let us know.
\n
","kudosSumWeight":0,"repliesCount":3,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:567474_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Attachment:{\"id\":\"attachment:message566502AttachmentNumber1\",\"url\":\"https://community.myob.com/t5/s/myob/attachments/myob/Staffing_and_Payroll/41885/1/Huxley.Application_2019.1.22.366.0.log\"}":{"__typename":"Attachment","id":"attachment:message566502AttachmentNumber1","filename":"Huxley.Application_2019.1.22.366.0.log","filesize":12473,"contentType":"application/octet-stream","url":"https://community.myob.com/t5/s/myob/attachments/myob/Staffing_and_Payroll/41885/1/Huxley.Application_2019.1.22.366.0.log"},"Revision:revision:566502_1":{"__typename":"Revision","id":"revision:566502_1","lastEditTime":"2019-03-19T17:11:43.445+11:00"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741642907000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1741642907000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741642907000":{"__typename":"CachedAsset","id":"text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741642907000","value":{"errorTitle":"Failed!","previewFile":"Preview File","downloadFile":"Download File {name}","removeFile":"Remove File {name}","errorBadExtension":"This file does not have a valid extension. \"{extensions}\" are the valid extensions.","errorFileEmpty":"This file is empty or does not exist.","errorTooLarge":"The maximum file size is: {maxFileSize}.","errorTooMany":"Too many attachments. The maximum number of attachments per message is: {maxAttachmentCount, number, integer}.","errorDuplicate":"This file is already attached."},"localOverride":false},"Rank:rank:61":{"__typename":"Rank","id":"rank:61","position":9,"name":"MYOB Staff","color":"A130F5","icon":null,"rankStyle":"TEXT"},"Revision:revision:567474_1":{"__typename":"Revision","id":"revision:567474_1","lastEditTime":"2019-03-25T15:55:44.449+11:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"staffing_and_payroll","messageSubject":"2019-1-se-payroll-fail","messageId":"566274"},"buildId":"G6LFdF6Y8sb5g8rZyM3sC","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"myob","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/attachments/AttachmentView/AttachmentView.tsx","./components/attachments/AttachmentView/AttachmentViewChip/AttachmentViewChip.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}
![\"temp.png\"](\"https://community.myob.com/t5/image/serverpage/image-id/16276i9414D3001FA1A8EE/image-size/medium?v=1.0&px=400\" "\\"temp.png\\"")
![\"temp.png\"](\"/t5/image/serverpage/image-id/16276i9414D3001FA1A8EE/image-size/medium?v=1.0&px=400\" "\\"temp.png\\"")
